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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NSPRO

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Old 05-30-2013, 15:44   #1 (permalink)
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box activation problem


my box was activated at 08 november 2012, but yesterday give the error message : ERROR : connection etablishing failed : 10013. and ask to updarion of nspro tht's already installed.
what's the matter ?
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Old 05-30-2013, 16:17   #2 (permalink)
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first make sure your internet connection is working because NSPRO software check with server to see if ACTIVATION is required or not
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Old 05-31-2013, 09:16   #3 (permalink)
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the internet connection is working, but his error occur till now.
Quote:
Originally Posted by soctia View Post
first make sure your internet connection is working because NSPRO software check with server to see if ACTIVATION is required or not
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Old 05-31-2013, 15:50   #4 (permalink)
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error 10013 indicate that nspro can't pass the firewall to connect to server to check the activation status.
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