(error 0X01) When try to run software - GSM-Forum

curtisbcm · 08-02-2012, 23:11

Dear support,
I have installed latest version of Nspro software on Win7 32bit, but when I try to run nspro software I get this message, 'error 0x01'. How do I fix this?

unlock.mk · 08-02-2012, 23:12

install this: think is driver problem
http://www.nsteam.org/e-gate_3.0.6_xp2k.zip

or:
http://forum.gsmhosting.com/vbb/f286...5/#post8259807

Elco · 08-03-2012, 22:46

Quote:

Originally Posted by curtisbcm

Dear support,
I have installed latest version of Nspro software on Win7 32bit, but when I try to run nspro software I get this message, 'error 0x01'. How do I fix this?

Use windows update to install the Smartcard driver.
That will solve the problem.

soctia · 08-03-2012, 23:46

Elco be careful of windows update sometimes it install a driver that conflic and cause NSPRO not to work

Elco · 08-04-2012, 14:11

Quote:

Originally Posted by soctia

Elco be careful of windows update sometimes it install a driver that conflic and cause NSPRO not to work

i always use windows 7 smart card drivers from windows update.
Microsoft provide a generic smart card driver that work with most of the smart cards available at the moment.

So just let the windows 7 search for drivers online and will solve the smart card drivers problem for you.
Windows 7 update will also install and start smart card service.

curtisbcm · 08-08-2012, 22:56

Quote:

Originally Posted by Elco

i always use windows 7 smart card drivers from windows update.
Microsoft provide a generic smart card driver that work with most of the smart cards available at the moment.

So just let the windows 7 search for drivers online and will solve the smart card drivers problem for you.
Windows 7 update will also install and start smart card service.

None of this worked. Right now am installing XPPRO. NsPro please get your box drivers up to date and stop the trial and error information with your customers.

Thank you.

Elco · 08-09-2012, 02:04

Quote:

Originally Posted by curtisbcm

None of this worked. Right now am installing XPPRO. NsPro please get your box drivers up to date and stop the trial and error information with your customers.

Thank you.

the drivers are up to date.
Your problem are the smartcard drivers.
On win7 you must use Microsoft smartcard drivers. If your windows is genuine, windows will download and install the drivers automaticly from microsoft servers.

Anyway, if you have problems using microsoft update, here i attached the drivers...

idriscop · 08-09-2012, 03:07

solution
make sure you install your nsprobox very well then follow this proccess
Right click on nspro icon then click properties then click on compatibility
compatibility mode
tick run this program in compatibility mode for
then choose window xp(service pack2)
1000% tested
don't forget to click thanks

winits · 08-17-2012, 20:40

Hey guys, once again my nspro is being awkward & wont let me run the software, the wise words from Elco last time sorted the issue, but its started again, it says i have the "Gemalto" drivers version 4.0.0.2 even after uninstalling everything & deleting the nspro folder from program files then restarting the pc, then re-installing nspro software & restarting the pc again then plugging in the box & installing the drivers and then using win update for smartcard driver and i still get this error 0x01 smartcard missing or corrupt!

Help please.
winits.

Elco · 08-17-2012, 22:43

Solution 1:
Delete NsPro folder from \Program Files then reinstall latest NsPro version

If that dont work, go to next solution.

Solution 2.
Right click on "My computer" go to Manage->Services and Applications->Services
Search for "Smart Card" service Make sure is STARTED.
If not started, right click on it and select START.

If still having problems, feel free to leave me a message on yahoo messenger or sonork.
You can find my yahoo messenger id on my forum profile.

08-02-2012, 23:11	#1 (permalink)
curtisbcm Registered User Join Date: Jun 2006 Location: Jamaica Posts: 1,026 Member: 292907 Status: Offline Sonork: None Thanks Meter: 51	(error 0X01) When try to run software Dear support, I have installed latest version of Nspro software on Win7 32bit, but when I try to run nspro software I get this message, 'error 0x01'. How do I fix this?

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08-02-2012, 23:12	#2 (permalink)
unlock.mk No Life Poster Join Date: Oct 2011 Location: Macedonia Posts: 1,196 Member: 1671934 Status: Offline Thanks Meter: 247	install this: think is driver problem http://www.nsteam.org/e-gate_3.0.6_xp2k.zip or: http://forum.gsmhosting.com/vbb/f286...5/#post8259807

08-03-2012, 23:46	#4 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 2,093 Member: 293299 Status: Offline Thanks Meter: 264	Elco be careful of windows update sometimes it install a driver that conflic and cause NSPRO not to work

08-09-2012, 03:07	#8 (permalink)
idriscop Cheater -Don't Deal with him- Join Date: Jan 2010 Location: challenge,elewura,ibadan. Posts: 111 Member: 1216820 Status: Offline Sonork: 1612492 Thanks Meter: 10	solution make sure you install your nsprobox very well then follow this proccess Right click on nspro icon then click properties then click on compatibility compatibility mode tick run this program in compatibility mode for then choose window xp(service pack2) 1000% tested don't forget to click thanks

08-17-2012, 20:40	#9 (permalink)
winits Insane Poster Join Date: Feb 2007 Location: Good old U.K. Age: 44 Posts: 66 Member: 451364 Status: Offline Thanks Meter: 1	Hey guys, once again my nspro is being awkward & wont let me run the software, the wise words from Elco last time sorted the issue, but its started again, it says i have the "Gemalto" drivers version 4.0.0.2 even after uninstalling everything & deleting the nspro folder from program files then restarting the pc, then re-installing nspro software & restarting the pc again then plugging in the box & installing the drivers and then using win update for smartcard driver and i still get this error 0x01 smartcard missing or corrupt! Help please. winits.

08-17-2012, 22:43	#10 (permalink)
Elco No Life Poster Join Date: Dec 2002 Location: Romania Posts: 10,018 Member: 19254 Status: Offline Sonork: 100.72990 Thanks Meter: 25,395	Solution 1: Delete NsPro folder from \Program Files then reinstall latest NsPro version If that dont work, go to next solution. Solution 2. Right click on "My computer" go to Manage->Services and Applications->Services Search for "Smart Card" service Make sure is STARTED. If not started, right click on it and select START. If still having problems, feel free to leave me a message on yahoo messenger or sonork. You can find my yahoo messenger id on my forum profile.