Error - GSM-Forum

DrScorpio · 07-30-2010, 12:19

Please Elco I need you assistance. I have NS Pro box. I bought it 2 month ago and now have problem. He ask for activation. Could you help me to solve this problem ?

DrScorpio · 07-30-2010, 14:17

Sorry but I can't understand. With new boxes I must have 1 year free support. But box ask for activation after 2 month ...

Elco, could you give me answer ?

soctia · 07-30-2010, 15:56

call your supplier and let them know your problem.

DrScorpio · 07-30-2010, 16:31

But why official support do not give answer ?

DrScorpio · 07-30-2010, 17:36

And, I'm still waiting for official support answer...

soctia · 07-31-2010, 02:29

O.k lets start again,
1. who did you buy your NSPRO box from?
2. Is this person or company offical NSPRO reseller?
3. When did you buy the NSPRO box?
4. Did you contact the person or company regarding this problem?

DrScorpio · 07-31-2010, 07:17

Quote:

Originally Posted by soctia

O.k lets start again,
1. who did you buy your NSPRO box from?
2. Is this person or company offical NSPRO reseller?
3. When did you buy the NSPRO box?
4. Did you contact the person or company regarding this problem?

I buy NS Pro box from official reseller, but reseller says that NS Pro team do not answer him to this question.

I try to contact all NS Pro supporters, but there was no answer. And I really do not understand this situation.

DrScorpio · 07-31-2010, 11:06

Is there any solution from support team ?

DrScorpio · 08-02-2010, 10:25

So there is no answer from support ?

soctia · 08-02-2010, 17:31

who did you buy your NSPRO box from?

DrScorpio · 08-03-2010, 09:08

Error solved. You can close tread.

Elco · 08-24-2010, 12:32

All new nspro boxes are activated for 1 year. If your box ask for activation after 2 months, then the box is not new.
The activation is automated and instant.
So for any activation issues, contact the reseller to solve the problem.

07-30-2010, 12:19	#1 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	Error Please Elco I need you assistance. I have NS Pro box. I bought it 2 month ago and now have problem. He ask for activation. Could you help me to solve this problem ?

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07-30-2010, 14:17	#2 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	Sorry but I can't understand. With new boxes I must have 1 year free support. But box ask for activation after 2 month ... Elco, could you give me answer ?

07-30-2010, 15:56	#3 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 2,093 Member: 293299 Status: Offline Thanks Meter: 266	call your supplier and let them know your problem.

07-30-2010, 16:31	#4 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	But why official support do not give answer ?

07-30-2010, 17:36	#5 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	And, I'm still waiting for official support answer...

07-31-2010, 02:29	#6 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 2,093 Member: 293299 Status: Offline Thanks Meter: 266	O.k lets start again, 1. who did you buy your NSPRO box from? 2. Is this person or company offical NSPRO reseller? 3. When did you buy the NSPRO box? 4. Did you contact the person or company regarding this problem?

07-31-2010, 11:06	#8 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	Is there any solution from support team ?

08-02-2010, 10:25	#9 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	So there is no answer from support ?

08-02-2010, 17:31	#10 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 2,093 Member: 293299 Status: Offline Thanks Meter: 266	who did you buy your NSPRO box from?

08-03-2010, 09:08	#11 (permalink)
DrScorpio Freak Poster Join Date: May 2009 Posts: 442 Member: 1035393 Status: Offline Thanks Meter: 81	Error solved. You can close tread.

08-24-2010, 12:32	#12 (permalink)
Elco No Life Poster Join Date: Dec 2002 Location: Romania Posts: 10,018 Member: 19254 Status: Offline Sonork: 100.72990 Thanks Meter: 25,395	All new nspro boxes are activated for 1 year. If your box ask for activation after 2 months, then the box is not new. The activation is automated and instant. So for any activation issues, contact the reseller to solve the problem.