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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NSPRO

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Old 12-27-2005, 22:31   #1 (permalink)
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NSdongle crashes when unlocking E730 using box

I just got the NSDongle box, but it did not work very well...
- I select E730 (NSdongle box is selected).
- Press unlock
- Connect D500 cable to the E730 (which is switched off)
- Phone switches on displaying "Charging"
- Nothing happens - after about 20 seconds NSDongle crashes

Running Windows XP, and NSDongle 3.9.6

And it's pretty annoying that other COM ports are not available when NS-box is connected.
Please make it possible to select other com/jaf connectors, even when NSbox is detected.

Edit: I tried manually updating the dongle (using exe in NSdongle directory - this didn't autostart like it usually does), but still it doesn't work using box. But application shows unlock failed instead of crashing now. Unlocking using normal COM worked fine.

Last edited by James_S; 12-27-2005 at 22:49.
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Old 12-27-2005, 23:43   #2 (permalink)
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i have the same problem with e730 and the nsbox...
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Old 12-28-2005, 18:46   #3 (permalink)
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Elco, can you please check this?
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Old 12-28-2005, 20:48   #4 (permalink)
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PLZ uninstall Nsbox drivers and reinstall them exactly like i have explained in tutorial. Also try to connect phone without battery.
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Old 12-29-2005, 00:35   #5 (permalink)
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okie with me
I click unlock and press power on button 1 second after that it work fine,( one second ) mean right away after click unlock
hope to help for NSBOX
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Old 12-29-2005, 00:57   #6 (permalink)
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Quote:
Originally Posted by Elco
PLZ uninstall Nsbox drivers and reinstall them exactly like i have explained in tutorial. Also try to connect phone without battery.
Hmm... the cable supplied with the box seems to be broken - when i use my old cable it workes fine.
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