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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NSPRO

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Old 12-31-2007, 20:24   #1 (permalink)
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nspro box doesnt read phones anymore

i have nspro purchased nov 2007, with multiunlock software.
when i connect samsung phone-click GET INFO, the screen says
ENTERING TAT MODE
OPERATION FAILED

i get an error message about the wrong cable-model-unplugged ......etc

tried different 9 models, 3 xp machines, still same error message

i emailed my seller , gsm liberty, no response so far.
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Old 12-31-2007, 21:17   #2 (permalink)
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If blue led don't light when u pres a service {ex unlock , info } then is a problem with drivers , search forum for info how to repair it .
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Old 01-01-2008, 12:10   #3 (permalink)
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also I have the same problem, but having also made as motto in topic NS problem solution, I have not resolved anything
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Old 01-01-2008, 23:53   #4 (permalink)
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Go To Ns Installation Dir And Install Usb Driver Again

*** Luck
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Old 01-02-2008, 00:21   #5 (permalink)
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http://www.nsteam.org/drivertutorial.htm
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Old 01-02-2008, 17:03   #6 (permalink)
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no blue light is comin out(that is coming out of the usb light, right?)

anyhow followed all directions, still same problem, is that a sign of a bad hardware.?
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Old 01-02-2008, 18:49   #7 (permalink)
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When u try to unlock a phone there shuld light the blue led , if not then reinstall drivers , is not hardware , is about drivers . Check link posted above by .Aldagsm.
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Old 01-03-2008, 13:47   #8 (permalink)
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don't connect phone and don't enter in tat mode

I have already performed all that described in the tutorial. This is result on one phone: 1st step
Attached Files
File Type: rar 1 Step.rar (219.3 KB, 29 views)
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Old 01-03-2008, 13:54   #9 (permalink)
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Question don't connect phone and don't enter in tat mode

message: this is 2st step
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File Type: rar 2 Step.rar (232.2 KB, 11 views)
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