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Old 08-12-2006, 17:30   #1 (permalink)
ARC
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Nspro Box Not Works!

Already installed nspro 1.2c
but it says: box not connected

I'm using setool and nspro on a same computer, should I use nspro on a computer without setool?!

a picture of my hardware profile, after installing nspro 1.2c is attached, please check it.
and let me know your opinion.
BTW NSPRO BOX IS CONNECTED in this hardware profile
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File Type: jpg error_nspro.JPG (72.4 KB, 86 views)
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Old 08-12-2006, 17:37   #2 (permalink)
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Quote:
Originally Posted by ARC View Post
Already installed nspro 1.2c
but it says: box not connected

I'm using setool and nspro on a same computer, should I use nspro on a computer without setool?!

a picture of my hardware profile, after installing nspro 1.2c is attached, please check it.
and let me know your opinion.
BTW NSPRO BOX IS CONNECTED in this hardware profile
May be a hardware damage on your box. PLZ contact your reseller for replacement.
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Old 08-12-2006, 18:15   #3 (permalink)
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thanks for reply Elco.

please let me know what is strange in my hardware profile , that you tought I have box hardware damage.
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Old 08-12-2006, 18:25   #4 (permalink)
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Quote:
Originally Posted by ARC View Post
thanks for reply Elco.

please let me know what is strange in my hardware profile , that you tought I have box hardware damage.
you should have NsPro Box, NsPro Converter and NsPro port on your device manager.

If box is OK and you installed the drivers when windows asked? you should have this devices on Device Manager.

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Old 08-12-2006, 18:29   #5 (permalink)
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Still... i see "other devices" on your picture.. that show unknown device. Maybe you have not installed the drivers when you was asked. PLZ use Update Drivers on that devices, select to chose driver from a specific list and select Program Files\NsPro\NsPro driver folder to search for drivers.
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Old 08-13-2006, 07:18   #6 (permalink)
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thanks Elco for infos.
i tried to install box on my laptop
egate driver found and also Nspro box driver and i installed drivers.
but after that, when i click on NSpro icon, it says: NSpro port not found.
and aslo I have no Nspro box in my hardware profile.
also NSpro convertor is installed in m add/remove programs but it's not in my hardware profile.
seems really box hardware damage.
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