Nspro V6.2.1 Software Error - GSM-Forum

arodney · 03-18-2012, 18:39

@ Elco - Please take a look at the Video clip for the error

soctia · 03-18-2012, 18:59

uninstall and redownload NSPRO software then reinstall.

arodney · 03-18-2012, 19:17

Quote:

Originally Posted by soctia

uninstall and redownload NSPRO software then reinstall.

I did the uninstall etc the problem is still there

This is what i had to do to be able to use it

soctia · 03-18-2012, 19:41

not seeing the image.

Elco · 03-18-2012, 20:00

check your keyboard

is an "error" from your PC keyboard, not from NsPro.

If you press 7 on keyboard, will select 7 on the models list. If you press C will select C model series on nspro.

arodney · 03-19-2012, 08:19

Quote:

Originally Posted by Elco

check your keyboard

is an "error" from your PC keyboard, not from NsPro.

If you press 7 on keyboard, will select 7 on the models list. If you press C will select C model series on nspro.

The problem is still there, but i will use the above solution until your next release and see what happens. Please Note the problem began after i uninstall 6.2.0 and started using the New version 6.2.1 i never had any issues using it before and i have many other box interfaces that does not give me this issue so it is not my pc. Please, it would not hurt to run some test to check my queries.

Elco · 03-19-2012, 08:48

i checked and the only case when nspro "jump" to "7" selection on models list, is when pressing a numeric key on the PC keyboard. So is very likely that the problem may be caused by a faulty keyboard on your pc, or some keyloger software.

arodney · 03-21-2012, 21:12

Quote:

Originally Posted by Elco

i checked and the only case when nspro "jump" to "7" selection on models list, is when pressing a numeric key on the PC keyboard. So is very likely that the problem may be caused by a faulty keyboard on your pc, or some keyloger software.

I wiped my laptop clean and reinstalled Windows 7, run windows update installed all updates then installed NsPro and the same problem is still there its not my keyboard or keylogger its a clean system.

I dont know if it is the version of windows i am using which is Windows 7 Ultimate N 32 bit for the software to work i have to use the option above

Please if you like you can contact me on sonork or we can connect via team viewer so u can get a first had look of what i am talking about please let me know if you are interested.

03-18-2012, 18:39	#1 (permalink)
arodney Product Supporter Join Date: Dec 2005 Location: Guyana / USA Posts: 643 Member: 205897 Status: Online Sonork: 100.1589406 Thanks: 154 Thanked 225 Times in 142 Posts	Nspro V6.2.1 Software Error @ Elco - Please take a look at the Video clip for the error

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03-18-2012, 18:59	#2 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 1,102 Member: 293299 Status: Offline Thanks: 110 Thanked 114 Times in 102 Posts	uninstall and redownload NSPRO software then reinstall.

03-18-2012, 19:41	#4 (permalink)
soctia No Life Poster Join Date: Jun 2006 Location: JAMAICA Posts: 1,102 Member: 293299 Status: Offline Thanks: 110 Thanked 114 Times in 102 Posts	not seeing the image.

03-18-2012, 20:00	#5 (permalink)
Elco Product Supporter Join Date: Dec 2002 Location: Romania Posts: 9,694 Member: 19254 Status: Offline Sonork: 100.72990 Thanks: 1 Thanked 23,728 Times in 1,345 Posts	check your keyboard is an "error" from your PC keyboard, not from NsPro. If you press 7 on keyboard, will select 7 on the models list. If you press C will select C model series on nspro.

03-19-2012, 08:48	#7 (permalink)
Elco Product Supporter Join Date: Dec 2002 Location: Romania Posts: 9,694 Member: 19254 Status: Offline Sonork: 100.72990 Thanks: 1 Thanked 23,728 Times in 1,345 Posts	i checked and the only case when nspro "jump" to "7" selection on models list, is when pressing a numeric key on the PC keyboard. So is very likely that the problem may be caused by a faulty keyboard on your pc, or some keyloger software.