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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NSPRO


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Old 02-09-2006, 05:10   #1 (permalink)
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Exclamation Please fix E720 unlock bug (says unlocked, but isn't)


This bug have existed in all versions, and i'm experiencing it on all E720:

When unlocking the phone, NSDongle will say "Succsesful", and the phone will start with other sim (if inserted). It looks like it's unlocked.

But next time you start phone, it is still locked.

Usually it will be completely unlocked if you unlock it 3-4 times, but today i got one that i stressed with in 10 minutes before it was compeltely unlocked. I guess NSDongle said succsessfull about 20 times.

So please check out the E720 unlock rutine...
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Old 02-09-2006, 05:43   #2 (permalink)
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After further Review I'm not so sure Rxxx works either?
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Old 02-09-2006, 08:34   #3 (permalink)
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Quote:
Originally Posted by BlickBox
This bug have existed in all versions, and i'm experiencing it on all E720:
When unlocking the phone, NSDongle will say "Succsesful", and the phone will start with other sim (if inserted). It looks like it's unlocked.
But next time you start phone, it is still locked.
Usually it will be completely unlocked if you unlock it 3-4 times, but today i got one that i stressed with in 10 minutes before it was compeltely unlocked. I guess NSDongle said succsessfull about 20 times.
So please check out the E720 unlock rutine...
That is a bug on phone's NVM area, not on software. To fix that problem, use Build Default NVM function from Service Jobs.
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Old 02-10-2006, 23:39   #4 (permalink)
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Quote:
Originally Posted by Elco
use Build Default NVM function from Service Jobs.
What exactly does that do? Delete all data?
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Old 02-11-2006, 05:02   #5 (permalink)
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Quote:
Originally Posted by BlickBox
What exactly does that do? Delete all data?
No. It build default NVM area (eeprom).
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Old 02-11-2006, 19:55   #6 (permalink)
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Quote:
Originally Posted by Elco
No. It build default NVM area (eeprom).

do u do this b4 or after unlocking.
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Old 02-11-2006, 21:08   #7 (permalink)
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Quote:
Originally Posted by Elco
No. It build default NVM area (eeprom).
So the customer won't notice anything?
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Old 02-11-2006, 21:30   #8 (permalink)
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Quote:
Originally Posted by BlickBox
So the customer won't notice anything?
no user data is deleted on building default nvm
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