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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NSPRO


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Old 02-16-2006, 21:21   #1 (permalink)
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no ns dongle box


Elco please help.
Installed 3.11.16 earlier this week ,and now I get no NSdongle box option only
com port and jaf box.I have uninstalled previous version before installing 3.11.16 and checked to see if dongle needed updating,but this was ok.
When I check in device manager NSDongle box is detected and say's it's
working properly,but I still have no NSDongle box showing when I run the software.
Please help.
Smed
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Old 02-16-2006, 21:47   #2 (permalink)
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Quote:
Originally Posted by smed
Elco please help.
Installed 3.11.16 earlier this week ,and now I get no NSdongle box option only
com port and jaf box.I have uninstalled previous version before installing 3.11.16 and checked to see if dongle needed updating,but this was ok.
When I check in device manager NSDongle box is detected and say's it's
working properly,but I still have no NSDongle box showing when I run the software.
Please help.
Smed
That is a problem from windows registry. You can select Com port for Nsdongle Box to use box to connect to phones.

PLZ uninstall Nsdongle Box drivers and reinstall them. That should solve the Box detection problem.
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Old 02-16-2006, 22:17   #3 (permalink)
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Elco uninstalled box drivers and reinstalled them but still same no NSDongle box in window only com and jaf box
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Old 02-16-2006, 23:29   #4 (permalink)
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Quote:
Originally Posted by smed
Elco uninstalled box drivers and reinstalled them but still same no NSDongle box in window only com and jaf box
Check on Device manager what Com port is emulated by Nsdongle Box and select that COM port on software.
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Old 02-17-2006, 21:04   #5 (permalink)
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Smile

com 4 is emulated in device manager,when I select this port on software all is ok using ns box and cables.Just stange I don't get NSDongle box in window on the software.Anyway thank you Elco,alls well that end's well.
Smed
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