for stop with in two month support - GSM-Forum

alpesh_12345 · 03-19-2012, 13:29

my Questions for Elco

i have purcharge 2 ns pro box in january but at that time new setup install but require activation ??????

i have also pruchrge before this box more then 2 year, this box is working 1 year support. then new box only for two months ???? Give me solutions ?

Elco · 03-19-2012, 14:11

new nspro boxes are activated for 1 year. If your box is new and have less than 1 year activation count, contact your reseller to solve the problem.
This problem apear's when the reseller use the box even for 1 time long before selling it to customer.

I_sumo · 03-19-2012, 15:45

sometimes to ensure the working status of BOX and Smart CARD as well - ONE may need to check it only with any existing version of NS PRO......

In my knowledge no other utility can check/read serial no. of box prior selling out to any end user.

So in such conditions it becomes very difficult to distinguish between the fake and the genuine attempt made (by distributor / reseller / end user) in order to just verify the WORKING status of box/card.

BR

Elco · 03-19-2012, 16:51

You can use NsPro ID Reader from Nspro support area to check the box/card

03-19-2012, 13:29	#1 (permalink)
alpesh_12345 Major Poster Join Date: May 2008 Posts: 44 Member: 763232 Status: Offline Sonork: 100.1617963 Thanks: 2 Thanked 4 Times in 4 Posts	for stop with in two month support my Questions for Elco i have purcharge 2 ns pro box in january but at that time new setup install but require activation ?????? i have also pruchrge before this box more then 2 year, this box is working 1 year support. then new box only for two months ???? Give me solutions ? Last edited by alpesh_12345; 03-19-2012 at 13:34.

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03-19-2012, 14:11	#2 (permalink)
Elco Product Supporter Join Date: Dec 2002 Location: Romania Posts: 9,694 Member: 19254 Status: Offline Sonork: 100.72990 Thanks: 1 Thanked 23,728 Times in 1,345 Posts	new nspro boxes are activated for 1 year. If your box is new and have less than 1 year activation count, contact your reseller to solve the problem. This problem apear's when the reseller use the box even for 1 time long before selling it to customer.

03-19-2012, 15:45	#3 (permalink)
I_sumo No Life Poster Join Date: Sep 2003 Location: INDIA Posts: 592 Member: 38103 Status: Offline Sonork: 100.100782 Thanks: 114 Thanked 158 Times in 69 Posts	sometimes to ensure the working status of BOX and Smart CARD as well - ONE may need to check it only with any existing version of NS PRO...... In my knowledge no other utility can check/read serial no. of box prior selling out to any end user. So in such conditions it becomes very difficult to distinguish between the fake and the genuine attempt made (by distributor / reseller / end user) in order to just verify the WORKING status of box/card. BR

03-19-2012, 16:51	#4 (permalink)
Elco Product Supporter Join Date: Dec 2002 Location: Romania Posts: 9,694 Member: 19254 Status: Offline Sonork: 100.72990 Thanks: 1 Thanked 23,728 Times in 1,345 Posts	You can use NsPro ID Reader from Nspro support area to check the box/card