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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 01-22-2007, 16:55   #1 (permalink)
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BenQ E61


hello INFINITY,
i fase a problem. that
i cant conect benq E61.
when i click unlock or other option, then software say "psess power on" then i press and hold power button but software say as usal. that mean-- not conected phone to software.
please any sugetion................?????????????????????:conf used:
thanks again

my cable is ok.
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Old 01-22-2007, 18:06   #2 (permalink)
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Cable or something else can be the problem, but the software no. Check this log:

COM1 selected
Device: BenQ E61
Checking data, wait...
Action: Unlock
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Flash: 0089:881200010001
file saved: Backup_eeprom-00_2006-12-6_11-49-36.7FF.bin
Check Parameters Done
Check Space...
Flash: 0089:881200010001
Check Space Done
Check Data...
Check Data Done
Erasing...
erase operation not required
Erasing Done
Writing...
Flash: 0089:881200010001
Writing Done
Finished
Remove/Install battery now !
Time used: 73 sec
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