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09-08-2019, 07:16 | #1 (permalink) |
Freak Poster Join Date: May 2007 Location: Gujrat
Posts: 431
Member: 510263 Status: Offline Sonork: 100.1601350 Thanks Meter: 99 | 2 year activation after firmwere update failed HELP ME and always show dongel not found HELP ME CM2 TEAM. === DongleManager [Infinity] v1.70 [2019-09-08 11:43:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0101995E20281292 === Process started: 2019-09-08 11:43:26 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
09-08-2019, 18:52 | #2 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
09-09-2019, 12:09 | #4 (permalink) |
Freak Poster Join Date: May 2007 Location: Gujrat
Posts: 431
Member: 510263 Status: Offline Sonork: 100.1601350 Thanks Meter: 99 | === DongleManager [Infinity] v1.70 [2019-09-09 16:38:15] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0101995E20281292 === Process started: 2019-09-09 16:38:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 same problam |
09-11-2019, 13:01 | #6 (permalink) |
Freak Poster Join Date: May 2007 Location: Gujrat
Posts: 431
Member: 510263 Status: Offline Sonork: 100.1601350 Thanks Meter: 99 | CM2 TEAM TODAY New ERROR CAME == DongleManager [Infinity] v1.70 [2019-09-11 17:27:04] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0101995E20281292 === Process started: 2019-09-11 17:27:04 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Error upgrading applets: Card returned error - 0000 at 319/9995 |
09-11-2019, 13:07 | #7 (permalink) |
Freak Poster Join Date: May 2007 Location: Gujrat
Posts: 431
Member: 510263 Status: Offline Sonork: 100.1601350 Thanks Meter: 99 | THIS IS MY DONGEL CARD ID Card-Reader: FT SCR2000 0 ATR: 3B7D95000080318065B0831148C883009000 Card Manager: A000000018434D00 SerialNumber: 0101995E ROM: Integrated Circuit Fabricator: 4250 Integrated Circuit Type: 3272 OS: Identifier: 1291 Release Date: 6181 Release Level: 0700 EEPROM: Fabrication Date: 3158 Serial Number: 0101995E Batch Identifier: 2028 Module Fabricator: 1292 Module Packaging Date: 4252 IC Card Manufacturer: 2003 IC Em******* Date: 4252 Pre Personalizer: 2004 Pre Personalization Date: 4252 Pre Personalization Equipment Identifier: 00000044 Personalizer: 0000 Personalization Date: 0000 Personalization Equipment Identifier: 00000000 m_iopCard.Serial: 0101995E20281292 GP Version: 2.1.1 SCP Version: 1, Option: 5 Last edited by shaikhaltaf_m; 09-11-2019 at 13:12. Reason: driver version is 2.5.9.1202 |
09-11-2019, 18:49 | #8 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! result ? | |
09-26-2019, 13:31 | #9 (permalink) |
Freak Poster Join Date: May 2007 Location: Gujrat
Posts: 431
Member: 510263 Status: Offline Sonork: 100.1601350 Thanks Meter: 99 | Finally firmwere update done. Thanks to ( PASSIONATE BOYS Mr. Vicky ) Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [26-09-2019 14:50:53] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0101995E20281292 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [26-09-2019 14:50:59] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0101995E20281292 === Process started: 26-09-2019 14:50:59 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 26-09-2019 14:51:26 === === DongleManager [Infinity] v1.72 [26-09-2019 14:51:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0101995E20281292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): CDF2995E Firmware version: 0138.02 => Activations: - 00: Infinity-Box/Dongle v.0138 - 07: #7 === DongleManager [Infinity] v1.72 [26-09-2019 14:53:21] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0101995E20281292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): CDF2995E Firmware version: 0138.02 "UK Edition" status: On Last launched Application: 0000 v.0000 => Activations: - 00: Infinity-Box/Dongle v.0138 - 07: #7 |
09-26-2019, 17:46 | #10 (permalink) |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Yes. It was a problem with cardreader (or card-reader drivers) at your side. As per my experience for today best results gives Alcor-based card-readers. |
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