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Old 09-08-2019, 07:16   #1 (permalink)
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2 year activation after firmwere update failed HELP ME


2 year activation after firmwere update failed
and always show dongel not found HELP ME CM2 TEAM.

=== DongleManager [Infinity] v1.70 [2019-09-08 11:43:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0101995E20281292
=== Process started: 2019-09-08 11:43:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 09-08-2019, 18:52   #2 (permalink)
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Quote:
Originally Posted by shaikhaltaf_m View Post
2 year activation after firmwere update failed
and always show dongel not found HELP ME CM2 TEAM.

=== DongleManager [Infinity] v1.70 [2019-09-08 11:43:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0101995E20281292
=== Process started: 2019-09-08 11:43:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 09-09-2019, 11:54   #3 (permalink)
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i try all what team said
but problam is same .
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Old 09-09-2019, 12:09   #4 (permalink)
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=== DongleManager [Infinity] v1.70 [2019-09-09 16:38:15] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0101995E20281292
=== Process started: 2019-09-09 16:38:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2



same problam
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Old 09-09-2019, 17:22   #5 (permalink)
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you must install DRIVERS as per instruction !

after that you must update dongle firmware ONLY ONCE but not ten times !
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Old 09-11-2019, 13:01   #6 (permalink)
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CM2 TEAM TODAY New ERROR CAME

== DongleManager [Infinity] v1.70 [2019-09-11 17:27:04] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0101995E20281292
=== Process started: 2019-09-11 17:27:04 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 0000 at 319/9995
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Old 09-11-2019, 13:07   #7 (permalink)
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THIS IS MY DONGEL CARD ID
Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 0101995E
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 0101995E
Batch Identifier: 2028
Module Fabricator: 1292
Module Packaging Date: 4252
IC Card Manufacturer: 2003
IC Em******* Date: 4252
Pre Personalizer: 2004
Pre Personalization Date: 4252
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0101995E20281292
GP Version: 2.1.1
SCP Version: 1, Option: 5

Last edited by shaikhaltaf_m; 09-11-2019 at 13:12. Reason: driver version is 2.5.9.1202
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Old 09-11-2019, 18:49   #8 (permalink)
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Quote:
Originally Posted by shaikhaltaf_m View Post
CM2 TEAM TODAY New ERROR CAME

== DongleManager [Infinity] v1.70 [2019-09-11 17:27:04] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0101995E20281292
=== Process started: 2019-09-11 17:27:04 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 0000 at 319/9995
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !


result ?
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Old 09-26-2019, 13:31   #9 (permalink)
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Finally firmwere update done.
Thanks to ( PASSIONATE BOYS Mr. Vicky )

Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [26-09-2019 14:50:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101995E20281292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.72 [26-09-2019 14:50:59] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101995E20281292
=== Process started: 26-09-2019 14:50:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 26-09-2019 14:51:26 ===
=== DongleManager [Infinity] v1.72 [26-09-2019 14:51:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101995E20281292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CDF2995E
Firmware version: 0138.02
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7
=== DongleManager [Infinity] v1.72 [26-09-2019 14:53:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101995E20281292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CDF2995E
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7
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Old 09-26-2019, 17:46   #10 (permalink)
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Yes.
It was a problem with cardreader (or card-reader drivers) at your side.
As per my experience for today best results gives Alcor-based card-readers.
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