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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 05-03-2018, 07:52   #1 (permalink)
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I need help please.
Of recent my card failed i have done replacement but i need help to transfer my software that where on my old card to the new one please.
from card No (s/n) 00CD632AA6 to Serial No (S/N): 405FA467
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Old 05-03-2018, 09:28   #2 (permalink)
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Quote:
Originally Posted by ibrajinja View Post
I need help please.
Of recent my card failed i have done replacement but i need help to transfer my software that where on my old card to the new one please.
from card No (s/n) 00CD632AA6 to Serial No (S/N): 405FA467
What is the problem with card CD632AA6 ?
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Old 05-03-2018, 12:30   #3 (permalink)
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please look at this.

Infinity RemoteUpdate <[email protected]>
To:
[email protected]

Apr 4 at 12:34 PM

hello,

unfortunately, this card can not be repaired.
we can offer replacement card with special discounted price 60$
this price includes:
1. new dongle
2. free delivery by registered post
3. 1 year of support (separately costs ~40$)
4. free activation transfer from old card.

payment by paypal or western union

Best Regards Infinity Team


On Tuesday, 3 April 2018, 23:36:15 EEST, [email protected] <[email protected]> wrote:

i have got the new card please but i need software transfered to the new one thanks.
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Old 05-03-2018, 13:02   #4 (permalink)
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What's the reason to request support in forum from other supporter if you are in contact with support ?
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Old 05-03-2018, 13:22   #5 (permalink)
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no response since i got the card.of which i have taken long with out using it.sorry it your offended.
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Old 05-03-2018, 13:28   #6 (permalink)
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transfer done, you can update dongle firmware.
to get all activations finally transferred you should wait 2-3 days.
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Old 05-05-2018, 08:34   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
transfer done, you can update dongle firmware.
to get all activations finally transferred you should wait 2-3 days.
=== DongleManager [Infinity] v1.70 [5/5/2018 10:30:29] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0106A46718571292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 405FA467
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle

please sir help me.DC unlocker not available yet it was there please.
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Old 05-08-2018, 07:32   #8 (permalink)
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Hi to infinity team.
who is res-possible for this loss.
i have lost two activation after making replacement card.
it has come to my notice that cards infinity card have expire every after 4 years
this is my second replacement but this time i made lose it.
both time and money,why i come to that conclusion is this.

Infinity RemoteUpdate <[email protected]>
To:
ibrajinja kim

May 7 at 11:21 PM

Hello,

Transfer of any activation is possible only between same type of cards. We can sell you such card, if you need

Best Regards
Infinity Team

--------------------------------------------
On Mon, 7/5/18, ibrajinja kim <[email protected]> wrote:

Subject: Re: please help me on this,
To: "Infinity RemoteUpdate" <[email protected]>
Date: Monday, 7 May, 2018, 19:29


Hallo brother dc-unlocker is not working
plus infinity box main box software.please i need
to use this tools.thanks

wish i was told just to but anew box.it would have been understandble.
please advise me.
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Old 05-08-2018, 10:24   #9 (permalink)
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This was the fist card i did replace.

ibrajinja kim <[email protected]>
To:
[email protected]

May 12, 2014 at 11:24 AM

Card serial: B199A6EF
i was given this 00CD632AA6
of which i activated anther software,after this card stopped working i made another replacement i got the new one which is giving headache.
i ended up buying a cm2 dongle while waiting for my replacement.
what can i do now.
Dc-unlocker not working even my main infinity box i can not even unlock a simple zte a35.
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Old 05-08-2018, 13:32   #10 (permalink)
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do i need to pay for new support and activation as well?
-Dongle not activated. Activation price from 69 Eur.

1-DC-Unlocker updates/support 1 year renew 49

2-DC-Unlocker Lite activation for Infinity-Box/Dongle 191
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Old 05-09-2018, 07:29   #11 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What's the reason to request support in forum from other supporter if you are in contact with support ?
please sir intend to know where did i go wrong making a replacement and getting less software than i activated on my old card.
the i have to pay twice for the same thing.
i have a combo infinity box which had 5 in 1
after replacement i get 3 in 1 activation.
that means lost
1-DC-unlocker activation and its support i paid for
2-I cant use main box software

N.B its a must for my workshop to have all the above software.
advise
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Old 05-11-2018, 11:11   #12 (permalink)
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please infinity team hold your trust with your long time clients.
i need to use my Dc-software.which i was using before making replacement.
from this card 00CD632AA6 to my new card
To this card 00405FA467.
if is there any possibility that this card isnt enough space, remove HUA tool and put back DC-UNLOCKER
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Old 05-12-2018, 23:20   #13 (permalink)
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What is the reason to make more and more posts ?
Have you read previous answer ?
Have you tried to use dc-unlocker ?
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