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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-07-2016, 14:46   #1 (permalink)
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Join Date: Dec 2009
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Thumbs up activate S/N : 6597726B Server reported error:[0010] Dongle authentication failed


Card found: S/N : 6597726B
problem dongle is not found after update for active Chinese Miracle-2 (Test Version): MTK/MediaTek
please activate my best dongle S/N : 6597726B


Box/Dongle type selected: [BEST]
---------- Process started: 07.03.2016 19:30:24 ----------
DongleManager [Infinity-Box] v1.61 [07.03.2016 19:30:24]
PC HWID: 4B01589DD5F45DBEA1DDFC039156388E
Card-Reader: FT SCR2000 1
HWID: 0006726B08771292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed
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Old 03-07-2016, 17:30   #2 (permalink)
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Join Date: Jun 2009
Posts: 27,233
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Quote:
Originally Posted by grekuz View Post
Card found: S/N : 6597726B
problem dongle is not found after update for active Chinese Miracle-2 (Test Version): MTK/MediaTek
please activate my best dongle S/N : 6597726B


Box/Dongle type selected: [BEST]
---------- Process started: 07.03.2016 19:30:24 ----------
DongleManager [Infinity-Box] v1.61 [07.03.2016 19:30:24]
PC HWID: 4B01589DD5F45DBEA1DDFC039156388E
Card-Reader: FT SCR2000 1
HWID: 0006726B08771292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed
Hello,

1. Update your Card-Reader Drivers:


Drivers - http://server1.infinity-box.com/down...Fetian_FT2K.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME now


- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle !
- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries
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