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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-15-2016, 09:12   #1 (permalink)
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Activating a problem some time ago had this


I am suffering from this problem since the days I did not find a solution
Please help me as well

i active cm2 and hua in my best dongle

cm2 working fine
but hua active not work

my info
---------------
PC HWID: 143F5576D4E9CFF9A5646C92722A5164
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0004528301171292
Box/Dongle Serial No (S/N): XXXXXXXX
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0140
Active modules:
- 00: inf v.0130
- 03: [BEST] v.0122
- 0E: hua
Online Service Account: Infinity-Box - Online Service

I test
2.0.1
2.0.2
2.1.5
2.1.8
All same theis error is (( Run-time error '9': Subscript out of range ))



Please, I want a solution to the problem
And has the following methods experiment did not succeed in the solution
How to Fix HUA conflict with gcprokey installer?
read here if have smart card not found after activation on infinity(FINAL SOLUTION)
And all existing solutions forum did not work

Please help me
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Old 03-15-2016, 10:14   #2 (permalink)
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Location: Infinity-Box Support India-
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Hello,
Which windows operating system is installed in your pc?

Br.
Infinity Box Support Team.
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Old 03-15-2016, 10:37   #3 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Which windows operating system is installed in your pc?

Br.
Infinity Box Support Team.
Hello
tisting on
windows xp 32 bit
windows 7 32 and 64 bit
Also it has experience on another computer
The result
The problem did not spill the beans
Comes the same message

Last edited by jadow; 03-15-2016 at 10:46.
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Old 03-15-2016, 14:04   #4 (permalink)
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Please help me ................
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Old 03-15-2016, 14:31   #5 (permalink)
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Update your Card-Reader Drivers:

Drivers - http://server1.infinity-box.com/down...Fetian_FT2K.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Run Hua now.

Result ?
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Old 03-16-2016, 10:19   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Update your Card-Reader Drivers:

Drivers - http://server1.infinity-box.com/down...Fetian_FT2K.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Run Hua now.

Result ?
Thank you my friend
After you install drivers this result on xp

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Old 03-16-2016, 21:17   #7 (permalink)
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Do you have another Card-Reader or box with Smart-Card ?
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Old 03-17-2016, 09:26   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Do you have another Card-Reader or box with Smart-Card ?
Thanks for following

Yes, I experimented with three smart card reader and other and one box reader
All same the is error (( Run-time error '9': Subscript out of range ))
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Old 03-17-2016, 10:52   #9 (permalink)
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Science:-
New activation for the first time did not work interface HUA not even once.


The same problems Athlt firmware upgrade for the slide in this topic.


Hua Dongle software Activation for Infinity users




I tried to pass an update on DongleManager but I could not for the presence of Last Update





Please note that these observations
Tired I am suffering with this problem
What is this HUA team ?????
Please solve the problem or cancel the activation and returns money
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Old 03-17-2016, 14:39   #10 (permalink)
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Quote:
Originally Posted by jadow View Post
Thanks for following

Yes, I experimented with three smart card reader and other and one box reader
All same the is error (( Run-time error '9': Subscript out of range ))
You have updated dongle firmware well, I do not see any reason to update it again.

What is your other card-reader types ?
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Old 03-17-2016, 15:54   #11 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
You have updated dongle firmware well, I do not see any reason to update it again.

What is your other card-reader types ?
All of these have been tried

All give the same error message

For your information interfaces Nokia and active cm2 by works perfectly

The whole problem in this indefinite article HUA



1- BB5 Best Card Reader

2- MX KEY Card Reader

3- JAF Card Reader

4- Medusa Card Reader

5- SPT BOX Card Reader
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Old 03-17-2016, 18:59   #12 (permalink)
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Hello,

Pls test all readers one by one. Card-reade type (f.e. FT2000) you can read with this software:

- Download http://server1.infinity-box.com/down...file=CardID.7z
- Run CardID.exe
- Select Card-Reader
- Click to "Read" button

pls post here your reader types.
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Old 03-18-2016, 10:04   #13 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Pls test all readers one by one. Card-reade type (f.e. FT2000) you can read with this software:

- Download http://server1.infinity-box.com/down...file=CardID.7z
- Run CardID.exe
- Select Card-Reader
- Click to "Read" button

pls post here your reader types.




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Old 03-18-2016, 12:41   #14 (permalink)
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Insert Smart-Card into Medusa reader and update Card with DongleManager now.
Then run Hua.

Result ?
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Old 03-18-2016, 16:52   #15 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Insert Smart-Card into Medusa reader and update Card with DongleManager now.
Then run Hua.

Result ?
Hello,
The problem has been resolved
You mentioned your way
Thank you for your help
Thank you Tim Infinity-box
And a very special thanks to the engineer
YellowBoss
The follow-up and support
And Eng.
PASSIONATE_BOYS
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