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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-11-2018, 17:13   #1 (permalink)
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activation AVATOR for INFINITY BOX


hi buy activation avator for infinity box. Where do I find the software to use it? I only find the pro version.
Please HELP ME
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Old 10-11-2018, 18:07   #2 (permalink)
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Quote:
Originally Posted by abnerjosue View Post
hi buy activation avator for infinity box. Where do I find the software to use it? I only find the pro version.
Please HELP ME
After Activation again Buy AvatorPro & use.
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Old 10-11-2018, 18:41   #3 (permalink)
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HI i updating my infinity with dongle manager infinity.

avator is active in dongle manager but soft not running

the process of updating i did it yesterday

avator pro soft says "avator dongle not found conect and restart soft.


my provider says activation not including PRO Version

then where i download the correct version?


or to buy pro version what is price for this?
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Old 10-12-2018, 09:33   #4 (permalink)
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Quote:
Originally Posted by abnerjosue View Post
HI i updating my infinity with dongle manager infinity.

avator is active in dongle manager but soft not running

the process of updating i did it yesterday

avator pro soft says "avator dongle not found conect and restart soft.


my provider says activation not including PRO Version

then where i download the correct version?


or to buy pro version what is price for this?
Hi,
To get Avator software please contact to Avator support team.
If you want to use Avator pro software you should activate Avator PRO (it's not the same as old Avator)
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Old 03-04-2019, 18:46   #5 (permalink)
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I bought Avator-Dongle activation for the main Infinity dongle/box (26.10.2015) and Avator-Pro software activation for Infinity (with Avator-Dongle activated) 24.02.2019, but I can not use the program AvatorPro. The program writes " Avator Pro Dongle is NOT Activated! Send SN to Support for Activation!". What support should I contact? Avator or Infinity?
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Old 03-04-2019, 20:07   #6 (permalink)
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Quote:
Originally Posted by maxim1706 View Post
I bought Avator-Dongle activation for the main Infinity dongle/box (26.10.2015) and Avator-Pro software activation for Infinity (with Avator-Dongle activated) 24.02.2019, but I can not use the program AvatorPro. The program writes " Avator Pro Dongle is NOT Activated! Send SN to Support for Activation!". What support should I contact? Avator or Infinity?
Contact Avator supporters.
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Old 03-05-2019, 20:37   #7 (permalink)
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Quote:
Originally Posted by maxim1706 View Post
I bought Avator-Dongle activation for the main Infinity dongle/box (26.10.2015) and Avator-Pro software activation for Infinity (with Avator-Dongle activated) 24.02.2019, but I can not use the program AvatorPro. The program writes " Avator Pro Dongle is NOT Activated! Send SN to Support for Activation!". What support should I contact? Avator or Infinity?
What is your Infinity S/N ?
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Old 03-07-2019, 11:31   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is your Infinity S/N ?
My Infinity s/n 8D363339, Avator-Dongle for Infinity-Box S/N: 0000602D
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Old 03-07-2019, 19:21   #9 (permalink)
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Originally Posted by maxim1706 View Post
My Infinity s/n 8D363339, Avator-Dongle for Infinity-Box S/N: 0000602D
request to avator was sent today, now need to wait reply, it may takes 1-2 days.
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Old 03-07-2019, 19:32   #10 (permalink)
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Originally Posted by YellowBoss View Post
request to avator was sent today, now need to wait reply, it may takes 1-2 days.
thank you! I tried to contact avator support, but the contacts listed on the avator website failed to do so.
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Old 03-09-2019, 08:34   #11 (permalink)
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run avator software now. is it works ?
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Old 03-11-2019, 05:34   #12 (permalink)
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Originally Posted by YellowBoss View Post
run avator software now. is it works ?
Not working. Nothing has changed. The program writes " Avator Pro Dongle is NOT Activated! Send SN to Support for Activation!"
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Old 03-12-2019, 08:30   #13 (permalink)
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Originally Posted by maxim1706 View Post
Not working. Nothing has changed. The program writes " Avator Pro Dongle is NOT Activated! Send SN to Support for Activation!"
you should run avator-pro software.
software should connect to avator server
after that avator-pro should work.
disable your pc firewell before run avator pro
result ?
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Old 03-12-2019, 09:28   #14 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
you should run avator-pro software.
software should connect to avator server
after that avator-pro should work.
disable your pc firewell before run avator pro
result ?
I disabled firewall and antivirus, nothing has changed.
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Old 03-12-2019, 10:46   #15 (permalink)
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uninstall avator-pro soft
delete avator-pro folder completely
install it again
run avator pro
in case of error copy/paste here full text from avator software log window
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