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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-12-2019, 12:06   #1 (permalink)
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activation transfer


infinity team i need your help i mistakenly activated my infinity best dongle instead of cm2 dongle what can u do to help me
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Old 01-12-2019, 12:46   #2 (permalink)
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I think you need to post your dongle serial number for help
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Old 01-12-2019, 21:05   #3 (permalink)
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Originally Posted by west007 View Post
infinity team i need your help i mistakenly activated my infinity best dongle instead of cm2 dongle what can u do to help me
what is the problem exactly ?
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Old 01-14-2019, 12:18   #4 (permalink)
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Originally Posted by InfinityHelp View Post
what is the problem exactly ?
i want to ativate my cm2 for 1 year so i mistakenly typed my best dongle smard card details now i need u to help me transfer it back
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Old 01-14-2019, 12:27   #5 (permalink)
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what are both S/Ns ?
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Old 01-14-2019, 12:50   #6 (permalink)
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Originally Posted by Yusuf Lawal View Post
I think you need to post your dongle serial number for help
i dont think its safe to post serial in public
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Old 01-14-2019, 12:51   #7 (permalink)
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Originally Posted by InfinityHelp View Post
what are both S/Ns ?
5671068a best dongle



82c737a4 cm2
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Old 01-14-2019, 13:15   #8 (permalink)
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Originally Posted by west007 View Post
5671068a best dongle



82c737a4 cm2
given BEST S/N has no CM2 activation so nothing to transfer.
Do you have more questions ?
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