after formatting only logo
 

i received a phone with camera not working. i try to format with infinity in the middle of the process infinity says new firmware message. after it formatted successfully. but now only logo is coming

in the information two software version is detected

here is the ver 1
R370M00_PCB01_GPRS_MT6225_S00.N_V570_Y30M10_0203_0 8A0812M_1_4D090927G01.BIN

help me pls urgent

tray to reformat with complete mode . and post here log of operation.

yes i tried many times but not success. i also bacup flash file before format. i write it it also but not success.
help me sir

pls where is the infinity experts?

tray to download this flash file from infinity support area and flash your phone
1*flashfiles/ChineseMiracle/_MT6225/R370M00_PCB01_GPRS_MT6225_S00.N_V570_Y30M10_0203_0 8A0812M_1_4D090709D01___K600+_16m_En_Ru_Fr_Es_It_T h_Vn_Tr_Farsi_Pt_Ar.B0M.bin
2*flashfiles/ChineseMiracle/_MT6225/R370M00_PCB01_GPRS_MT6225_S00.N_V570_Y30M10_0203_0 8A0812M_1_4D090927G01_16m_En_Ru_Fr_Es_Th_Tr_Farsi_ Pt_Ar.B0M.bin

rehot flash and ram ic . hope fully ur problem ll solve .

hello!

what happends if you restore backup?
was it taken before any format operation?

read full flash before format.
after restoring backup also only logo.
sir what is the problem?
thank you

hello!

try to flash with firmware and eeprom available on support

flashfiles/ChineseMiracle/_MT6225/R370M00_PCB01_GPRS_MT6225_S00.N_V570_Y30M10_0203_0 8A0812M_1_4D090927G01_16m_En_Ru_Fr_Es_Th_Tr_Farsi_ Pt_Ar.B0M.bin

i try that version. one problem phone is working fine but white display . i flash with backup original flash file only logo is coming.sir i do not have eeprom backup

hello!

if you used complete format then eeprom backup was created automaticly.
check for it and restore it back

now also when formating eeprom backup automatically created. can i write that backup?

hello!

no, imporant is only first (untouched) backup