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Old 04-19-2018, 12:19   #1 (permalink)
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after renew 2 years update my dongle not work


hi
my cm2 dongle Problam
i just support renew 2 years
2days ago
and when i update smart card with dongle manager it is error msg in 70%
and after that now smart card show not found
how to solve the issue pls help me
you need my serial number ?

Last edited by mdarif420; 04-19-2018 at 12:28.
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Old 04-19-2018, 12:21   #2 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
hi
i just support renew 2 years
2days ago
and when i update smart card with dongle manager it is error msg in 70%
and after that now smart card show not found
how to solve the issue pls help me
you need my serial number ?
post dongle manager operation logo


abdulrahimkhan
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Old 04-19-2018, 12:31   #3 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
hi
my cm2 dongle Problam
i just support renew 2 years
2days ago
and when i update smart card with dongle manager it is error msg in 70%
and after that now smart card show not found
how to solve the issue pls help me
you need my serial number ?
Hi,
What is the Infinity S/N ?
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Old 04-19-2018, 13:29   #4 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hi,
What is the Infinity S/N ?
Order/Transaction ID: 851402/1106783
Date: 2018-04-16 16:27:26
Amount/Credits: -180
Credits From/To: System
Product: Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included
Status: COMPLETED
Tag: CDDD926E



Serial Number: CDDD926E
Username: 00CDDD926E
Token Type: Infinity-Box/Dongle
Registered: 2016-04-26
Expired: 2020-04-16
Account Status: Active
Firmware Version: 0136
Hardware Status: Ok
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Old 04-19-2018, 13:55   #5 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
Order/Transaction ID: 851402/1106783
Date: 2018-04-16 16:27:26
Amount/Credits: -180
Credits From/To: System
Product: Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included
Status: COMPLETED
Tag: CDDD926E



Serial Number: CDDD926E
Username: 00CDDD926E
Token Type: Infinity-Box/Dongle
Registered: 2016-04-26
Expired: 2020-04-16
Account Status: Active
Firmware Version: 0136
Hardware Status: Ok


dongle manager operation logo ?

1 please change usb port

2 firewall off

3 check internet speed

4 try again
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Old 04-19-2018, 13:58   #6 (permalink)
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Quote:
Originally Posted by rahihimkhan View Post
post dongle manager operation logo


abdulrahimkhan
=== [4/19/2018 18:15:33] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.70 [4/19/2018 18:15:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle is not found
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Old 04-19-2018, 14:00   #7 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
=== [4/19/2018 18:15:33] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.70 [4/19/2018 18:15:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle is not found
give me ammyy id with pm
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Old 04-19-2018, 14:02   #8 (permalink)
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give me ammyy id with pm
57 877 580 is aa3.5 id
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Old 04-19-2018, 14:13   #9 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
57 877 580 is aa3.5 id
Please use infinity smart card

this is not infinity smart card
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Old 04-19-2018, 14:16   #10 (permalink)
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[quote
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Old 04-19-2018, 14:18   #11 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
Order/Transaction ID: 851402/1106783
Date: 2018-04-16 16:27:26
Amount/Credits: -180
Credits From/To: System
Product: Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included
Status: COMPLETED
Tag: CDDD926E



Serial Number: CDDD926E
Username: 00CDDD926E
Token Type: Infinity-Box/Dongle
Registered: 2016-04-26
Expired: 2020-04-16
Account Status: Active
Firmware Version: 0136
Hardware Status: Ok
Update dongle firmware once again now.
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Old 04-19-2018, 14:24   #12 (permalink)
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Quote:
Originally Posted by rahihimkhan View Post
Please use infinity smart card

this is not infinity smart card
this is infinity smart card
update smart card with dongle manager it is error msg in 70%
and after that now smart card show not found
i don't have other smart card
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Old 04-19-2018, 14:27   #13 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Update dongle firmware once again now.
Show this Box/Dongle is not found
=== DongleManager [Infinity] v1.70 [4/19/2018 19:27:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle is not found
=== DongleManager [Infinity] v1.70 [4/19/2018 19:28:25] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Select Token Type: instead of Autodetect
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Old 04-19-2018, 14:32   #14 (permalink)
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Change dongle card reader

and try agin
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Old 04-19-2018, 14:36   #15 (permalink)
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Quote:
Originally Posted by mdarif420 View Post
Show this Box/Dongle is not found
=== DongleManager [Infinity] v1.70 [4/19/2018 19:27:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle is not found
=== DongleManager [Infinity] v1.70 [4/19/2018 19:28:25] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Select Token Type: instead of Autodetect
Download and install latest DongleManager v1.72
result ?
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