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Old 10-03-2016, 11:06   #1 (permalink)
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After update CM2MTK plobrem


Hi sir pls help my CM2MTK infinity not open after update 1.56 and 1.57
spd and rda and mtk 1.55 .1.54 ...application are open need solution

1-install CM2MTK 1.57

2-update Dongle manger

3- open CM2MTK 1.57

4-select cpu close application CM2MTK 1.57 and 1.56 but 1.55 work is ok

uninstall and reinstall
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Old 10-03-2016, 11:07   #2 (permalink)
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Quote:
Originally Posted by dr_moosavi View Post
Hi sir pls help my CM2MTK infinity not open after update 1.56 and 1.57
spd and rda and mtk 1.55 .1.54 ...application are open need solution

1-install CM2MTK 1.57

2-update Dongle manger

3- open CM2MTK 1.57

4-select cpu close application CM2MTK 1.57 and 1.56 but 1.55 work is ok

uninstall and reinstall
Hello,

What is your Support Validity Date ?
How to check - Infinity-Box - FAQ (Frequently Asked Questions)

If you have active support - run DongleManager and update Box/Dongle firmware.
If your support is not active - renew support first.

DongleManager is here - Index of pub/
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Old 10-03-2016, 11:12   #3 (permalink)
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good dr_moosavi



==== [03/10/2016 10:57:41] ====
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 0000**************
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 03/10/2016 10:57:57 ----------
DongleManager [Infinity-Box] v1.66 [03/10/2016 10:57:57]
PC HWID: BF844668*************
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000**********
Type: Main Infinity-Box/Dongle S/N: C******* Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
---------- Process finished: 03/10/2016 10:58:29 ----------
DongleManager [Infinity-Box] v1.66 [03/10/2016 10:58:29]
PC HWID: BF844668C3E**************
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000***********
Box/Dongle Serial No (S/N): C********
Firmware version: 0134.02
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
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Old 10-04-2016, 07:13   #4 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

What is your Support Validity Date ?
How to check - Infinity-Box - FAQ (Frequently Asked Questions)

If you have active support - run DongleManager and update Box/Dongle firmware.
If your support is not active - renew support first.

DongleManager is here - Index of pub/
Code:
	Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: D*****; Firmware Version: 0134; Registered: 2016-04-26; Expired: 2017-04-26; Support: Active
- More Services may be active but not listed
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Old 10-04-2016, 07:26   #5 (permalink)
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SPD and RDA and MTK 1.55 .1.54 ...application are open but 1.57 application are open select cpu close application CM2MTK 1.57 and 1.56 but 1.55 1.54 good work

Quote:
Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: D*****; Firmware Version: 0134; Registered: 2016-04-26; Expired: 2017-04-26; Support: Active
- More Services may be active but not listed

Last edited by dr_moosavi; 10-04-2016 at 07:32.
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Old 10-04-2016, 07:54   #6 (permalink)
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Hello.
You should delete and disable all services, which not related to microsoft sw - i.e. flexihub,usb over network and rest services.
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Old 10-04-2016, 08:19   #7 (permalink)
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Quote:
Originally Posted by JayDi View Post
Hello.
You should delete and disable all services, which not related to microsoft sw - i.e. flexihub,usb over network and rest services.
cm2MTK 1.55 .1.54 good work only 1.57 and 1.56 force close
need solution ??
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Old 10-04-2016, 09:19   #8 (permalink)
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It already in my post.
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Old 10-04-2016, 10:41   #9 (permalink)
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hi dear

Quote:
Originally Posted by JayDi View Post
Hello.
You should delete and disable all services, which not related to microsoft sw - i.e. flexihub,usb over network and rest services.


install new win7- 64

installl flexihub

select cpu close application
after ruu application not open
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Old 10-05-2016, 00:50   #10 (permalink)
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Infinity software do not works if you have flexihub running, it's a software conflict.
so pls select and run only one of them
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Old 10-06-2016, 18:57   #11 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Infinity software do not works if you have flexihub running, it's a software conflict.
so pls select and run only one of them
remove all sharing usb SW

select cpu close application CM2MTK 1.57 and 1.56 1.58 but 1.55 work is ok

install new windows7

select cpu close application CM2MTK 1.57 and 1.56 1.58 but 1.55 1.54 work is ok

other
Infinity-Box mtk 1.57 update smart card error
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Old 10-07-2016, 00:56   #12 (permalink)
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Do you have any kind of sharuing.trace/spy/debug tools running ?
Do you have fault.bin file in folder with software ?
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Old 10-07-2016, 04:13   #13 (permalink)
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Maybe is DEL "fault.bin" soft open OK....

Try Update again the dongle....
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Old 10-20-2016, 16:44   #14 (permalink)
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"fault.bin" send to support by mail delet "fault.bin" application working

but

After install CM2QLM fault.bin comback InfinityBox CM2QLM is not working

CM2MTK v1.58 and CM2QLM Not Open (fault.bin)
Open CM2 MTK All Work But After Select

SP : Auto [2601] [6571...6595] [6732...6797] [81/83/87xx] NAND / Emmc

Software Close

And CM2 Not open after that

in CM2 folder One file come Its Name (fault.bin) deleted but coming again

deleted all cm2 folder and instal again but some story
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Old 10-20-2016, 16:47   #15 (permalink)
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Quote:
Originally Posted by dr_moosavi View Post
After install CM2QLM fault.bin comback InfinityBox CM2QLM is not working


CM2MTK v1.58 and CM2QLM Not Open (fault.bin)
Open CM2 MTK All Work But After Select

SP : Auto [2601] [6571...6595] [6732...6797] [81/83/87xx] NAND / Emmc

Software Close

And CM2 Not open after that

in CM2 folder One file come Its Name (fault.bin) deleted but coming again

deleted all cm2 folder and instal again but some story
attach fault.bin file here or send an e-mail with problem details to support
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