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Old 02-02-2017, 11:31   #1 (permalink)
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After update CM2QLM 1.10 - [0031] Dongle identification data damaged.


Hi Support, after I installed the latest update for Qualcomm 1.01.
It does not start
Then I installed the old version CM2QLM 1.09
And now all the software Infinity does not work.
The key is not updated.
What's up ?

Code:
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 02.02.2017 11:24:44 ----------
DongleManager [Infinity-Box] v1.67 [02.02.2017 11:24:44]
PC HWID: C2DAAF1CE04E0E38F408FA1CC0A5815A
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021231FF021***
Type: Main Infinity-Box/Dongle S/N: ******* Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
p.s. Once I helped you, now please help the me.
Attached Images
File Type: png 11111.png (3.0 KB, 313 views)
File Type: png ??????????.png (41.1 KB, 150 views)
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Old 02-02-2017, 11:44   #2 (permalink)
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Your dongle is blocked it's software or device driver fault

To solve this problem

First you fresh windows to PC

Now download dongle manager
Run it
Your problem is solved

Sent from my XT1058 using Tapatalk
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Old 02-02-2017, 12:01   #3 (permalink)
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Quote:
Originally Posted by appsworlmardan View Post
Your dongle is blocked it's software or device driver fault

To solve this problem

First you fresh windows to PC

Now download dongle manager
Run it
Your problem is solved

Sent from my XT1058 using Tapatalk
Here is result to other Windows or other PC

Code:
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 02.02.2017 12:57:33 ----------
DongleManager [Infinity-Box] v1.67 [02.02.2017 12:57:33]
PC HWID: 474E21D9F8846E32E50AAF44EE4F6103
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021231FF021982
Type: Main Infinity-Box/Dongle S/N: 1A**** Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


Same.
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Old 02-02-2017, 15:38   #4 (permalink)
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Hello,
Do you have another card reader? Insert smart card into some other card reader and try to upgrade only once.

Br.
Infinity Box Team.
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Old 02-02-2017, 16:18   #5 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Do you have another card reader? Insert smart card into some other card reader and try to upgrade only once.

Br.
Infinity Box Team.

so tried to use another reader
- Same



Can I often tried to upgrade, so blocked?
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Old 02-02-2017, 16:20   #6 (permalink)
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OK final you buy another cm2 I think you dongle card is damaged

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Old 02-02-2017, 16:25   #7 (permalink)
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Quote:
Originally Posted by Kolumb View Post
so tried to use another reader
- Same



Can I often tried to upgrade, so blocked?
Hello,
Wait for respected YellowBoss or InfinityHelp for further instructions

Quote:
Originally Posted by appsworlmardan View Post
OK final you buy another cm2 I think you dongle card is damaged

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Hello,
Don't answer nonsense if you have no idea.

Br.
Infinity Box Team.
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Old 02-02-2017, 16:35   #8 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Wait for respected YellowBoss or InfinityHelp for further instructions
thank you,
I'll wait for their answer
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Old 02-02-2017, 16:50   #9 (permalink)
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This is officially done by yellow boss
In this tread given below
http://forum.gsmhosting.com/vbb/f296.../#post11325495

And sorry for for that
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Old 02-02-2017, 17:19   #10 (permalink)
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Quote:
Originally Posted by appsworlmardan View Post
This is officially done by yellow boss
In this tread given below
http://forum.gsmhosting.com/vbb/f296.../#post11325495

And sorry for for that
File fault.bin is just in folder BEST. He is working on another dongle.
In CM2 folder not file named fault.bin
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Old 02-02-2017, 17:27   #11 (permalink)
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OK sir please solved that's problem In future this problem comes to user
Thanks in advance.

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Old 02-02-2017, 22:10   #12 (permalink)
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Quote:
Originally Posted by appsworlmardan View Post
OK final you buy another cm2 I think you dongle card is damaged

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I think your advice is not correct. If you have no information please do not spread rumors.
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Old 02-02-2017, 22:12   #13 (permalink)
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Quote:
Originally Posted by Kolumb View Post
thank you,
I'll wait for their answer
Hello,

You have made many dongle update tries today and server locked your account for 24 hours due to security reason.
Please wait 24 hours and contact to support with problem details
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Old 02-03-2017, 10:10   #14 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

You have made many dongle update tries today and server locked your account for 24 hours due to security reason.
Please wait 24 hours and contact to support with problem details
thanks for the answer.
I wait 24 hours,
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Old 02-03-2017, 23:14   #15 (permalink)
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Quote:
Originally Posted by Kolumb View Post
thanks for the answer.
I wait 24 hours,
Well... Today you hve made 6 more attacks.
Why do you want to kill your dongle permanently ?
Now your account locked by server again for 24 hours due to security reason.
If your dongle is blocked you should wait 24 and then follow this instruction - http://www.infinity-box.com/support/?r=4
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