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Old 08-15-2009, 14:50   #1 (permalink)
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Alcatel C363, dead after Flash, InfiniTeam pls


hello all and InfinityTeam.

I want unlock a small Alcatel OT-363, and after flash it with this file :
363X-2AALCN1-230_XI23BJ00_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-03-05_En_CnS_CnT_simfree.B0M

, the phone don't power on, I format FFS and same, I flash it with this now : 363X-2ARGES1-267_XI26CE21_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-05-22_En_Es_Galician_Basque_Catalan.B0M

and same can't power it, I wait on power button 2 min, for information the software tell me it's a new version, and I ignore this message same on many phone and continue and flash it.

if I find the same phone, can read the full flash and write it on this one for reviver it ?

Best Regards,
JAVA Good.
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Old 08-15-2009, 15:15   #2 (permalink)
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sorry for the picture.
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Old 08-15-2009, 20:19   #3 (permalink)
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Hello,

What MModule version you have used ?
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Old 08-15-2009, 21:06   #4 (permalink)
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TKS for you reply,

I have the latest one v2.83, now my phone is dead, I think this 2 or 3 days I buy same one for my customer and for more test and read full flash and send it for you,

and it's possible to read the flash for new one and write it on my old one ?, can I reviver it like this ?

Best Regards,
JAVA Good.
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Old 08-15-2009, 21:15   #5 (permalink)
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Hello,

Are you sure that phone battery was enough charged ?
Do you see any errors during flash process ?
Did you tried to use "Repair security area" button ?
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Old 08-15-2009, 21:18   #6 (permalink)
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Format FFS during write.
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Old 08-15-2009, 21:31   #7 (permalink)
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@InfinitySupport

I use a power supply from USB cable, don't use battery, and for sure I use an other battery from other Alcatel work good,

I haven't anny error on flasing, there is the log :
Quote:
COM15 [VCP0] selected
module v2.83
Device: Alcatel-363X
Checking data, wait...
advanced flash detection enabled
Action: "format ffs"
Boot ...
Press and HOLD Power button now !
baud autodetection active
error: boot initialization step #3 failed: 00
19200 autodetect
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:928F:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:2BEA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
number of flash chip/regions detected: 01/01
Initialize Done
Set baud ...
460800
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [enhanced] generation
security area (code #1) is damaged, recalculation required
identification#1 detection finished
device-id: B316F742
identification#1 protocol ver: 05
ver. sw 1: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
ver. sw 2: MAUI.08A.W08.36.SP1.V9, EA3C68B0
ffs offset/size: 00C00000/00400000
ffs address assigned: 00C00000
detect device identification#2...
detection phase #1...
detect device identification#2 finished
sim-lock status: enabled
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
flash: 98000300000001:2BEA0000000000
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
Write Done
Finalization ...
formatting...
flash: 98000300000001:2BEA0000000000
Finalization Done
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_B316F742_4F97C315_20090815-143517.B0X.bin
Finished, time used: 58 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !
@GSMSERVE
tomorow I flash it again and enable Format FFS during write.

Best Regards,
JAVA Good.
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Old 08-15-2009, 21:32   #8 (permalink)
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hoooo sorry I forget, on second flash I have this error :
error: boot initialization step #3 failed: 00

but on first flash no probleme.

BR.
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Old 08-15-2009, 22:03   #9 (permalink)
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Hello,

We need to see flash write log but not format ffs log.
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Old 08-16-2009, 08:56   #10 (permalink)
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I am sorry, because verry tired,

the second flash :

Quote:
==== log: [15/08/2009 14:16:06] ====
COM15 [VCP0] selected
module v2.83
Device: Alcatel-363X
Checking data, wait...
advanced flash detection enabled
Action: write NOR flash
"smart write" active
"format ffs" active
write: Firmware
363X-2ARGES1-267_XI26CE21_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-05-22_En_Es_Galician_Basque_Catalan.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:928F:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:2BEA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
number of flash chip/regions detected: 01/01
Initialize Done
Set baud ...
921600
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [enhanced] generation
security area (code #1) is Ok
security area (code #1) backup saved: C:\Program Files\InfinityBox\MModule\backup_security\id.B316F 742.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_81A324EB].rpl
identification#1 detection finished
device-id: B316F742
identification#1 protocol ver: 05
ver. sw 1: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
ver. sw 2: MAUI.08A.W08.36.SP1.V9, 14DB5C7E
ffs offset/size: 00C00000/00400000
ffs address assigned: 00C00000
detect device identification#2...
detection phase #1...
detect device identification#2 finished
sim-lock status: disabled
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
security area (code #1) check...
warning: rpl file not found: C:\Program Files\InfinityBox\MModule\id.B316F742.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_4F97C315].rpl
warning: rpl file not found: C:\Program Files\InfinityBox\MModule\id.B316F742._JRD23_08A_P CB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_SP1_V9.BIN_4 F97C315_.rpl
warning: rpl file not found: C:\Program Files\InfinityBox\MModule\backup_security\id.B316F 742.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_4F97C315].rpl
warning: rpl file not found: C:\Program Files\InfinityBox\MModule\backup_security\id.B316F 742._JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9.BIN_4F97C315_.rpl
====================
warning: unknown identification#1 structure: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_4F97C315
error: Unknown firmware detected (v.2.83, database date: ), user action required:
1. download latest software from support area and try again
2. if no still luck follow the next procedure:
- find good working phone with the same firmware:
JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
- make "Read full flash" operation
- send "system_log_..." file to support: [email protected]
- send flash backup files to support: [email protected]
- include in your e-mail full text from phone back label (phone name etc.)
- be little bit patient and wait update
====================
error: security area (code #1) can't be fixed
You can flash phone now but can not finalize it.
In most cases phone CAN NOT power-on.
Do you want to continue anyway ?
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_B316F742_81A324EB_20090815-141741.B0X.bin
Area: Firmware
flash: 98000300000001:2BEA0000000000
Write: Firmware
detect device identification#2...
detection phase #1...
detect device identification#2 finished
security area (code #3, part #2) calculation...
customization: CI26CE21
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #2)
security area (code #3, part #2) calculation done
security area (code #3, part #1) calculation...
..................security area (code #3, part #1) detecting size...
security area (code #3, part #1) detecting parameters...
security area (code #3, part #1) encoding...
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #1)
security area (code #3, part #1) calculation done
Write Done
Finalization ...
formatting...
flash: 98000300000001:2BEA0000000000
Finalization Done
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_B316F742_81A324EB_20090815-142610.B0X.bin
Finished, time used: 601 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !
and the first flash :


Quote:
==== log: [15/08/2009 12:53:28] ====
COM15 [VCP6] selected
module v2.83
Device: Alcatel-363X
Checking data, wait...
advanced flash detection enabled
Action: write NOR flash
"smart write" active
write: Firmware
363X-2AALCN1-230_XI23BJ00_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-03-05_En_CnS_CnT_simfree.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:928F:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:2BEA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
number of flash chip/regions detected: 01/01
Initialize Done
Set baud ...
921600
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [enhanced] generation
security area (code #1) is Ok
security area (code #1) backup saved: C:\Program Files\InfinityBox\MModule\backup_security\id.B316F 742.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_92EE7E58].rpl
====================
New firmware detected (v.2.83, database date: unknown):
JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN

This firmware is missing in support area. If this phone is good and working:

- make "Read full flash" operation
- send "system_log_..." file to support: [email protected]
- send flash backup files to support: [email protected]
- include in your e-mail full text from phone back label (phone name etc.)
====================
identification#1 detection finished
device-id: B316F742
identification#1 protocol ver: 05
ver. sw 1: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
ver. sw 2: MAUI.08A.W08.36.SP1.V9, A781116D
ffs offset/size: 00C00000/00400000
ffs address assigned: 00C00000
detect device identification#2...
detection phase #1...
detect device identification#2 finished
sim-lock status: enabled
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
security area (code #1) check...
security area (code #1) calculation...
security area (code #1) fixed
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_B316F742_92EE7E58_20090815-125512.B0X.bin
Area: Firmware
flash: 98000300000001:2BEA0000000000
Write: Firmware
detect device identification#2...
detection phase #1...
detect device identification#2 finished
security area (code #3, part #2) calculation...
customization: CI23BJ00
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #2)
security area (code #3, part #2) calculation done
security area (code #3, part #1) calculation...
use default security area (code #3, part #1) pattern
..................security area (code #3, part #1) detecting size...
error: security area (code #3, part #1) size is incorrect: 01C0 instead of 0374
Write Done
Finalization ...
Finalization Done
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_B316F742_92EE7E58_20090815-130349.B0X.bin
Finished, time used: 617 sec
Remove/Install battery now !
anny help or solution pls.

Best Regards,
JAVA Good.
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Old 08-16-2009, 10:46   #11 (permalink)
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Quote:
Originally Posted by JAVA Good View Post
hello all and InfinityTeam.

I want unlock a small Alcatel OT-363, and after flash it with this file :
363X-2AALCN1-230_XI23BJ00_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-03-05_En_CnS_CnT_simfree.B0M

, the phone don't power on, I format FFS and same, I flash it with this now : 363X-2ARGES1-267_XI26CE21_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-05-22_En_Es_Galician_Basque_Catalan.B0M

and same can't power it, I wait on power button 2 min, for information the software tell me it's a new version, and I ignore this message same on many phone and continue and flash it.

if I find the same phone, can read the full flash and write it on this one for reviver it ?

Best Regards,
JAVA Good.
Look i have a phone with new firmware here , dead after unlocking with sim free file from support :

COM3 [VCP0] selected
module v2.83
Device: Alcatel-363X
Checking data, wait...
advanced flash detection enabled
Action: write NOR flash
"smart write" active
"format ffs" active
write: Firmware
363X-2AALCN1-230_XI23BJ00_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI _08A_W08_36_SP1_V9_2009-03-05_En_CnS_CnT_simfree.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:AE03:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:2BEA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
number of flash chip/regions detected: 01/01
Initialize Done
Set baud ...
460800
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [enhanced] generation
security area (code #1) is Ok
security area (code #1) backup saved: D:\Program Files\InfinityBox\MModule\backup_security\id.57D73 F61.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_92EE7E58].rpl
====================
New firmware detected (v.2.83, database date: unknown):
JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN

This firmware is missing in support area. If this phone is good and working:

- make "Read full flash" operation
- send "system_log_..." file to support: [email protected]
- send flash backup files to support: [email protected]
- include in your e-mail full text from phone back label (phone name etc.)
====================
identification#1 detection finished
device-id: 57D73F61
identification#1 protocol ver: 05
ver. sw 1: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
ver. sw 2: MAUI.08A.W08.36.SP1.V9, A781116D
ffs offset/size: 00C00000/00400000
ffs address assigned: 00C00000
detect device identification#2...
detection phase #1...
detect device identification#2 finished
sim-lock status: enabled
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
firmware patch sp-lock #1 is not required
firmware patch sp-lock #2 is not required
Special operation Done
Write ...
security area (code #1) check...
security area (code #1) calculation...
security area (code #1) fixed
file saved: D:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_57D73F61_92EE7E58_20090816-102203.B0X.bin
Area: Firmware
flash: 98000300000001:2BEA0000000000
Write: Firmware
detect device identification#2...
detection phase #1...
detect device identification#2 finished
security area (code #3, part #2) calculation...
customization: CI23BJ00
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #2)
security area (code #3, part #2) calculation done
security area (code #3, part #1) calculation...
use default security area (code #3, part #1) pattern
..................security area (code #3, part #1) detecting size...
error: security area (code #3, part #1) size is incorrect: 01C0 instead of 0374
Write Done
Finalization ...
formatting...
flash: 98000300000001:2BEA0000000000
Finalization Done
file saved: D:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_57D73F61_92EE7E58_20090816-103303.B0X.bin
Finished, time used: 702 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !

But my problem is solved after repairing securiry area :

COM3 [VCP0] selected
module v2.83
Device: Alcatel-363X
Checking data, wait...
advanced flash detection enabled
Action: repair security area
Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:AE03:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:2BEA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
number of flash chip/regions detected: 01/01
Initialize Done
Set baud ...
460800
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [enhanced] generation
security area (code #1) is Ok
security area (code #1) backup saved: D:\Program Files\InfinityBox\MModule\backup_security\id.57D73 F61.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_81A324EB].rpl
identification#1 detection finished
device-id: 57D73F61
identification#1 protocol ver: 05
ver. sw 1: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
ver. sw 2: MAUI.08A.W08.36.SP1.V9, 14DB5C7E
ffs offset/size: 00C00000/00400000
ffs address assigned: 00C00000
security area (code #1) check...
security area (code #1) fixed
detect device identification#2...
detection phase #1...
detect device identification#2 finished
sim-lock status: disabled
security area (code #3, part #2) calculation...
customization: CI23BJ00
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #2)
security area (code #3, part #2) calculation done
security area (code #3, part #1) calculation...
..................security area (code #3, part #1) detecting size...
security area (code #3, part #1) detecting parameters...
security area (code #3, part #1) encoding...
done
flash: 98000300000001:2BEA0000000000
flash: 98000300000001:2BEA0000000000
Write: security area (code #3, part #1)
security area (code #3, part #1) calculation done
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
flash: 98000300000001:2BEA0000000000
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
Write Done
Finalization ...
Finalization Done
file saved: D:\Program Files\InfinityBox\MModule\backup_security\Alcatel-363X_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_57D73F61_81A324EB_20090816-103833.B0X.bin
Finished, time used: 149 sec
Remove/Install battery now !
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Old 08-16-2009, 16:29   #12 (permalink)
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hello and tks for your reply,

I go on repair section and "Repair security area", now phone work fine, but not unlocked,

I flash it again with simfree file, and phone work good, but only english and 2 chines language, anny solution for other language pls like a french ?

Best Regards,
JAVA Good.
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Old 08-16-2009, 21:15   #13 (permalink)
Product Manager
 
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Hello,

We will try to add more simfree files for this model ASAP.
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Old 08-17-2009, 06:57   #14 (permalink)
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tell me pls InfinitySupport, if I find new one, can I read the full flash if it's a new version and send it for you ?

what is time for update pls ?

and I see some other box can unlock it, if I find this flash files, can I flash my phone with this files ? because don't the time and need get back this phone for my customer.

Best Regards,
JAVA Good.
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Old 08-17-2009, 08:42   #15 (permalink)
Product Manager
 
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Thanks Meter: 35,227
Hello,

We need to get flash file from simfree phone (not phone unlocked by code but from phone that was originally simfree).
If you have full flash backup from this kind of phone please send full flash backup to [email protected]
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