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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-02-2009, 08:35   #1 (permalink)
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Alfatel_c500


C500 dead read full flash & eeprom ok , after formate complete,
flash erase error :00E1000 Retry.
solution plz.........
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Old 11-02-2009, 18:06   #2 (permalink)
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hello!

please post full log.
i miss there a lot of useful information
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Old 11-03-2009, 06:58   #3 (permalink)
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Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
device parameters autodetection in progress...
detecting chip #00 in region #00...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
flash: AMD/Fujitsu std [def 0008x002000 00FFx010000] 16Mb
detecting chip #01 in region #00...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
flash: AMD/Fujitsu std [def 0008x002000 00FFx010000] 16Mb
it's time to stop: 2B0000EA18F09FE518F09FE518F09FE518F09FE518F09FE5
number of flash chip/regions detected: 01/01
total flash region size: 01000000
detect device rom info...
detection phase #1...
detect device rom info finished
rom info structure: 2nd [standard] generation
====================
New firmware detected (v.2.90, database date: 21.08.2009):
QING_S03_PCB01_GPRS_MT6223P_S00.QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM.BIN

This firmware is missing in support area. If this phone is good and working:

- make "Read full flash" operation
- send flash backup files to support: [email protected]
- include in your e-mail full text from phone back label (phone name etc.)
====================
rom info detection finished
rom info protocol ver: 05
ver. sw 1: QING_S03_PCB01_GPRS_MT6223P_S00.QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM.BIN
ver. sw 2: QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM, 00000000
ffs offset/size: 00E00000/00200000
detecting ffs/eeprom area in 1 chip(s)...
standard ffs/eeprom offset detected: 00E00000
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
checking area [00000000]: 00000000-00FFFFFF...
Can't detect ffs/eeprom area
Do you want to use standard ffs/eeprom address: 00E00000 ?

If you are not sure that standard address is correct:
1. press "NO" and terminate current operation
2. make flash backup for emergency case
3. repeat required operation
standard ffs/eeprom address selected by user
detecting ffs/eeprom size...
ffs/eeprom size: 00200000
ffs/eeprom chip: 00
ffs/eeprom area: 00000000:00E00000-00FFFFFF
detect device sec info...
detection phase #1...
.
detect device sec info finished
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
Write Done
Finalization ...
ffs formatting...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
error: error# 00002073
error: flash erase error: 00E10000
Finalization Fail
Finished, time used: 474 sec
Remove/Install battery now !
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Old 11-03-2009, 20:14   #4 (permalink)
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hello!

this is new, unsupported flash type problem
we are working hard under improving our software
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Old 11-08-2009, 10:44   #5 (permalink)
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Quote:
Originally Posted by kiran View Post
Set baud Done
Initialize bootcode ...
Initialize bootcode Done
Check firmware integrity ...
device parameters autodetection in progress...
detecting chip #00 in region #00...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
flash: AMD/Fujitsu std [def 0008x002000 00FFx010000] 16Mb
detecting chip #01 in region #00...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
flash: AMD/Fujitsu std [def 0008x002000 00FFx010000] 16Mb
it's time to stop: 2B0000EA18F09FE518F09FE518F09FE518F09FE518F09FE5
number of flash chip/regions detected: 01/01
total flash region size: 01000000
detect device rom info...
detection phase #1...
detect device rom info finished
rom info structure: 2nd [standard] generation
====================
New firmware detected (v.2.90, database date: 21.08.2009):
QING_S03_PCB01_GPRS_MT6223P_S00.QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM.BIN

This firmware is missing in support area. If this phone is good and working:

- make "Read full flash" operation
- send flash backup files to support: [email protected]
- include in your e-mail full text from phone back label (phone name etc.)
====================
rom info detection finished
rom info protocol ver: 05
ver. sw 1: QING_S03_PCB01_GPRS_MT6223P_S00.QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM.BIN
ver. sw 2: QING-S03_YR_L6EN_302_090508_CAM010_MCP128+32_BT_FM, 00000000
ffs offset/size: 00E00000/00200000
detecting ffs/eeprom area in 1 chip(s)...
standard ffs/eeprom offset detected: 00E00000
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
checking area [00000000]: 00000000-00FFFFFF...
Can't detect ffs/eeprom area
Do you want to use standard ffs/eeprom address: 00E00000 ?

If you are not sure that standard address is correct:
1. press "NO" and terminate current operation
2. make flash backup for emergency case
3. repeat required operation
standard ffs/eeprom address selected by user
detecting ffs/eeprom size...
ffs/eeprom size: 00200000
ffs/eeprom chip: 00
ffs/eeprom area: 00000000:00E00000-00FFFFFF
detect device sec info...
detection phase #1...
.
detect device sec info finished
Check firmware integrity Done
Check firmware content ...
Check firmware content Done
Backup required data ...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
Backup required data Done
Patch required data ...
Patch required data Done
Special operation ...
Special operation Done
Write ...
Write Done
Finalization ...
ffs formatting...
flash: EC240200000000:2BEA0000000000
error: detected/calculated [01000000/00010000] chip size mismatch, chip detection failed
error: error# 00002073
error: flash erase error: 00E10000
Finalization Fail
Finished, time used: 474 sec
Remove/Install battery now !
Hello,

I was a problem with new type of phone hardware.
Please, try to use this software for flashing: http://www.infinity-box.com/download...acle_v2.97.rar
It was tested with new flash chip types.

Waiting for your results.
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