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10-15-2011, 17:27
| #1 (permalink) |
| No Life Poster   Join Date: Nov 2006 Location: Bulgaria/China Age: 58
Posts: 4,312
Member: 391664 Status: Offline Sonork: Python Thanks Meter: 1,063 |  Any solution ? DongleManager version: 1.41 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 5E6A1197, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. |
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10-15-2011, 20:47
| #2 (permalink) |
| No Life Poster  Join Date: Aug 2008 Location: Côte d'Ivoire_Ghana_Nigeria Age: 40
Posts: 1,067
Member: 846968 Status: Offline Sonork: 100.1613167 Thanks Meter: 139 | don't waste time about this problem broa,d also no need to update everytime your dongle ithink if it time INFINITY will inform us about it this is advice BR ZEMICA |
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10-16-2011, 14:22
| #3 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
I have tried to prepare so detailed explanation as possible. Please, double check message given by software - you will see that there is no any solution for this kind of problem. Also you can see the reason why that situation has happened. But anyway, I have good news for you: Infinity-Box - Price-list See Main Infinity-Box smart-card replacement (4) | |
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