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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-12-2008, 18:52   #1 (permalink)
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Angry auto restart!


Hi, this is my phone and I have these problems:

1)the mobile autorestart 2-3 times per minute and every time it have to re-search the connection with the line.
2)when I try to turn on the bluetooth, it says:
First:"Switching..."
after: "cancel"
and if I re-try it says: "Initializing bluetooth, Now wait a moment!" but the bluetooth never set on!!

I don't have any idea what brand my mobile is and I would like to know how to change firmware. I tried to restore factory settings but nothing changed.

Please help me
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Old 02-12-2008, 20:02   #2 (permalink)
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Hello,

Here is instruction for you: http:///vbb/showthread.php?t=476373
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Old 02-12-2008, 21:15   #3 (permalink)
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Thanks infinity, but I red this post before. The problem is that I don't know what to do. For examples, Have I to buy Infinity box? How can I know exactly what kind of model I've bought? Have I to change the firmware or there is another way?
I'm sorry but I don't know nothing about chinaphone and the page you linked is difficult to me SORRY
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Old 02-12-2008, 22:34   #4 (permalink)
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hello!

first of all you must decide which tool to use.
if you will buy infinity- you will be welcome ask questions in this forum.
i think you can solve this problem without flashing
But! you must remmber that sometimes phone faults is caused by hardware reasons, so i cant promice you 100% that we will repair your problem.
if you are not in GSM repairing bussiness- i think is easyer to turn for professional help in some service center
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Old 02-13-2008, 11:08   #5 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
i think you can solve this problem without flashing
hi Infinity..

What do you think about my problem? How can I solve it?anther specification: when the phone is linked to pc in mass storage modality, it doesn't reboot! maybe is the battery the real problem? but I tried with 2 battery and it's the same..

I'm not in business but I have some experience with mobiles and mp4 china players. But the real problem is that I'm from Italy and here china phones are not usual
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Old 02-13-2008, 11:12   #6 (permalink)
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try to format it from pc when u connect usb data cable, could be some corrupted data
and ur blutooth module could also be responsible, u said it cant be turned on, if u are good on hardware, try rehoting the module.
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Old 02-13-2008, 12:46   #7 (permalink)
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Quote:
Originally Posted by andru.. View Post
try rehoting the module.
Means to change with another module?
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Old 02-13-2008, 14:59   #8 (permalink)
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hello!

yes, i have met problems with bluetooth module hardware too.
that is why i said in previous post: "you must remmber that sometimes phone faults is caused by hardware reasons"
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