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-   -   Bad Support (http://forum.gsmhosting.com/vbb/f296/bad-support-2377105/)

Unlock Source 04-05-2018 20:30

Bad Support
 
24 Hours ago i sent an email at [email protected]
for any issue
also i make a complain in order history but infinity team don't have time
to read emails
or follow orders complain
my suggestion is please increase your team for customer support
& make a better support
this way you guys are dealing is not good for business for normal clients & resellers also

InfinityHelp 04-05-2018 20:57

Dear Sir,

Please see here where to send your support requests - https://www.infinity-box.com/contact/

Unlock Source 04-06-2018 09:36

again 09 Hour passed i sent email to [email protected]
but no one answering me there
me reported a problem to support under my order history
but there is no one to reply me there also
Really Really Bad experience with you guys

YellowBoss 04-06-2018 10:06

Quote:

Originally Posted by Unlock Source (Post 13063340)
again 09 Hour passed i sent email to [email protected]
but no one answering me there
me reported a problem to support under my order history
but there is no one to reply me there also
Really Really Bad experience with you guys

e-mail support is closed for you due you you have posted your request in support forum. There is no any reason to answer to your questions here in forum and via e-mail also.
You are free to post problem details in support forum.

btw, you received an answer from supporter in 27 minutes after your post.

YellowBoss 04-06-2018 10:09

it was no e-mails from [email protected] (your address) received.
What was the reason to create this thread ?

YellowBoss 04-06-2018 10:11

also it was no e-mails from [email protected] (your address) received.
What was the reason to create this thread ?

YellowBoss 04-06-2018 10:12

and also it was no e-mails from [email protected] (your address) received.
what bad support do you talk about ?


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