GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 04-05-2018, 20:30   #1 (permalink)
Freak Poster
 
Unlock Source's Avatar
 
Join Date: Jan 2013
Location: China
Posts: 115
Member: 1867175
Status: Offline
Sonork: 100.1607600
Thanks Meter: 29
Bad Support


24 Hours ago i sent an email at [email protected]
for any issue
also i make a complain in order history but infinity team don't have time
to read emails
or follow orders complain
my suggestion is please increase your team for customer support
& make a better support
this way you guys are dealing is not good for business for normal clients & resellers also
  Reply With Quote
Old 04-05-2018, 20:57   #2 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 24,895
Member: 148515
Status: Offline
Thanks Meter: 14,899
Dear Sir,

Please see here where to send your support requests - https://www.infinity-box.com/contact/
  Reply With Quote
Old 04-06-2018, 09:36   #3 (permalink)
Freak Poster
 
Unlock Source's Avatar
 
Join Date: Jan 2013
Location: China
Posts: 115
Member: 1867175
Status: Offline
Sonork: 100.1607600
Thanks Meter: 29
again 09 Hour passed i sent email to [email protected]
but no one answering me there
me reported a problem to support under my order history
but there is no one to reply me there also
Really Really Bad experience with you guys
  Reply With Quote
Old 04-06-2018, 10:06   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,158
Member: 1043909
Status: Offline
Thanks Meter: 51,305
Quote:
Originally Posted by Unlock Source View Post
again 09 Hour passed i sent email to [email protected]
but no one answering me there
me reported a problem to support under my order history
but there is no one to reply me there also
Really Really Bad experience with you guys
e-mail support is closed for you due you you have posted your request in support forum. There is no any reason to answer to your questions here in forum and via e-mail also.
You are free to post problem details in support forum.

btw, you received an answer from supporter in 27 minutes after your post.
  Reply With Quote
Old 04-06-2018, 10:09   #5 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,158
Member: 1043909
Status: Offline
Thanks Meter: 51,305
it was no e-mails from [email protected] (your address) received.
What was the reason to create this thread ?
  Reply With Quote
Old 04-06-2018, 10:11   #6 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,158
Member: 1043909
Status: Offline
Thanks Meter: 51,305
also it was no e-mails from [email protected] (your address) received.
What was the reason to create this thread ?
  Reply With Quote
Old 04-06-2018, 10:12   #7 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,158
Member: 1043909
Status: Offline
Thanks Meter: 51,305
and also it was no e-mails from [email protected] (your address) received.
what bad support do you talk about ?
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 19:17.



Powered by Searchlight © 2019 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.24493 seconds with 7 queries

SEO by vBSEO