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11-15-2008, 21:31 | #1 (permalink) |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Benq E61 problem i've a problem on repairing Benq E61, the phone can not receive and sent SMS, i've reset setting but the problem not solve, so i try to flash the phone with : E61_Main_v140.7FM E61_LP_v140_0011_LP_En_CnS_CnT_Melayu.7FP E61_Flex_v140_0011_Tw.7FF But i receive error when flashed the phone, i've try to change with other version (3 times), i've been used fully of charge Battery, try to use with power supply, Now my phone is dead here is the log : Code: COM12 [VCP0] selected Device: BenQ E61 Checking data, wait... Action: flash write "smart write" active Write: Firmware Write: Flex Write: Language Pack Skip: Eeprom Boot... Phone should be Switched OFF ! Press Power button now ! Connecting... Boot Done Check Connection... Check Connection Done Set Baud... Set Baud Done Check Flash... error: Probably wrong model selected. Continue anyway ? Check Flash Done Check Parameters... Check Parameters Done Check Space... Flash: 0089:881200010001 flash: Intel 128MBit-T Strata T 16Mb Check Space Done Check Data... Check Data Done Erasing... erase operation not required Erasing Done Writing... Write: Firmware Flash: 0089:881200010001 flash: Intel 128MBit-T Strata T 16Mb error: answer#00 try#1 to recover erase error#00 error: answer#00 try#2 to recover erase error#00 error: answer#00 try#3 to recover erase error#00 error: answer#00 try#4 to recover erase error#00 error: answer#00 try#5 to recover erase error#00 error: answer#00 try#6 to recover erase error#00 error: answer#00 try#1 to recover write error at 00000000 ...:confused: What's the problem of my phone ?? please help me.. |
11-15-2008, 22:04 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Try to flash phone this way: 1. run HModule.exe 2. select model "Hercules 16Mb" 3. flash phone Also it can be a hardware problem, f.e. water inside or bad soldered flash chip. |
11-16-2008, 02:38 | #3 (permalink) | |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Quote:
Hi InfinitySupport, Thank's for your fast reply, I've try to run Hmodule.exe (V 1.12), there is no model "Hercules 16M", it just shown Alcatel, Konka, Motorola and Sony Ericsson Model. I'm still waiting another your suggestion. BR, | |
11-16-2008, 20:16 | #6 (permalink) | |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Hello InvinitySupport.. i've installed the latest update now and running Hmodule, selected "Hercules 16M" but it can not solve my problem, it's the LOG Quote:
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11-18-2008, 21:10 | #9 (permalink) | |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Quote:
in this case i'm not sure it a HW problem, when i'm flash it, infinity always show Code: error: Probably wrong model selected. | |
11-18-2008, 23:59 | #10 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Are you sure that you have used correct cable when you tried to connect phone via HModule ? As I can see you have used different cables. What was the reason to use other cable ? Did you tried to boot phone with HModule with the same cable as you have used before ? |
The Following User Says Thank You to InfinitySupport For This Useful Post: |
11-20-2008, 16:05 | #11 (permalink) | |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Quote:
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11-20-2008, 19:35 | #12 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, 1st log: COM12 [VCP0] selected 2nd log: COM1 [Serial0] selected As I can see from your logs you have used different cables and you have selected different COM ports. |
11-21-2008, 13:21 | #13 (permalink) | |
No Life Poster Join Date: Jul 2004 Location: Bandung - West Java, Indonesia Age: 43
Posts: 501
Member: 71273 Status: Offline Thanks Meter: 14 | Quote:
On HModule what firmware model that i should download on your support area ?? | |
11-21-2008, 14:51 | #14 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, it's quite strange that phone can not be flashed. Please, try to use different "connection" methods from software "Settings" page and try to flash phone again. It may be good idea to write "repair eeprom" files but not firmware. Do not forget to make eeprom backup before this operation. |
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