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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-19-2006, 21:04   #1 (permalink)
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BEnq M300 problem to unlock


hello

today i receive one benq M300 locked to bouygtelecom
when put sim carte in side
phone displayed

enter net work code

when unlock with infinity i just have this

og opened: [19/06/2006] [14:19:22]
App: C:\PROGRA~1\INFINI~1\BModule\BModule.exe
[Infinity Box] v.1.07A
Loading, wait...
S/N: 0xxxxxx
Wait...
Current device: O2X1i,O2XLI
Done
Current device: BenQ M300
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
FLASH: 0089:8855
Check Space Done
Check Data...
Check Data Done
Erasing...
Erasing Done
Writing...
Writing Done
Finished
Remove/Install battery now !
Time used: 56 sec
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Err: not locked or unknown eeprom
Check Parameters Fail
Finished
Remove/Install battery now !
Time used: 60 sec

and at end the phone still lock and try with furious same thing and at end
always this message

phone was not lock
buy when put sim carte in side phone asked " code reseau"
how can i unlock this phone please


here i attached eeprom for this phone
br
leroi
Attached Files
File Type: rar Backup_eeprom-00_2001-1-18_14-30-26.3AX.rar (14.1 KB, 87 views)
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Old 06-19-2006, 21:07   #2 (permalink)
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first u have to switch on the phone with out sim after first unlock than switch it off after that put ather sim card and phone will be unlocked okey
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Old 06-21-2006, 10:26   #3 (permalink)
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ks for your reply
but still no work

what can i doing now sir INFINITY-team
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Old 06-21-2006, 11:45   #4 (permalink)
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remove sim card
1. make unlock
2. remove battery
3. power on phone
4. power off phone
5. insert sim card
6. test phone

also try to ask omebody what does it mean "code reseau" (I don't know this language so can't imagine what this means). After we will know what this words means we can understand what to do.
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Old 06-21-2006, 20:19   #5 (permalink)
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hello
code reseau mean " network code " phone after unlock ask unlock code
i have already unlock it today and i made bach up flash for this phone


Log opened: [21/06/2006] [17:58:23]
App: C:\Program Files\InfinityBox\BModule\BModule.exe
[Infinity Box] v.1.07A
Loading, wait...
S/N: 07B1:0108
Wait...
Current device: O2X1i,O2XLI
Done
Current device: BenQ M300
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Err: not locked or unknown eeprom
Check Parameters Fail
Finished
Remove/Install battery now !
Time used: 62 sec
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Err: not locked or unknown eeprom
Check Parameters Fail
Finished
Remove/Install battery now !
Time used: 65 sec
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Part 1 of 1...
In progress...
FLASH: 0089:8855
Finished
Remove/Install battery now !
Time used: 1012 sec

after this
power one the phone
power off the phone
put sim card
phone still asked " network code"


i have attached here full back up for this phone and eeprom data

http://rapidshare.de/files/23717593/...oblem.rar.html

i thing this can help to fixe this problem

br
leroi
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Old 06-21-2006, 20:29   #6 (permalink)
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i need eeprom for m300 ...


i have some sets with currupted eprom area..


need new one


BR
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Old 06-21-2006, 22:30   #7 (permalink)
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Quote:
Originally Posted by .:Kuku:.
i need eeprom for m300 ...
i have some sets with currupted eprom area..
need new one
BR
Did you tried to visit support area ?
If not yet, please, make it now and you can find there repair eeprom files for M300 (as well as for other models).
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Old 06-21-2006, 22:34   #8 (permalink)
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Quote:
Originally Posted by leroi
hello
code reseau mean " network code " phone after unlock ask unlock code
i have already unlock it today and i made bach up flash for this phone
...
Hi,

I'll inform you about results ASAP.
Also you can try to write "Repair eeprom" in your phone.

waiting for results.
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Old 06-22-2006, 10:56   #9 (permalink)
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ok now i dowload eeprom files from support area and let you know
br
leroi
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Old 06-22-2006, 20:39   #10 (permalink)
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hello

[Infinity Box] v.1.07A
Loading, wait...
S/N: 0******
Wait...
Current device: O2X1i,O2XLI
Done
Current device: BenQ M300
COM1 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Err: not locked or unknown eeprom
Check Parameters Fail
Finished
Remove/Install battery now !
Time used: 58 sec
Loading...
M300_repair_eeprom_02.3AE.bin Loaded
COM1 selected
Device: BenQ M300
Checking data, wait...
Skip: Firmware
Skip: Flex
Skip: Language Pack
Write: Eeprom
Smart Write active
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
FLASH: 0089:8855
Check Space Done
Check Data...
Check Data Done
Erasing...
Erasing Done
Writing...
Write: Eeprom
Writing Done
Finished
Remove/Install battery now

and at end phone is unlock
thanks for advice
leroi
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Old 06-28-2006, 10:34   #11 (permalink)
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Can you share Benq M300 phone pinout? I've O2x4 USB cable, and want to modify..

BR
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Old 06-28-2006, 11:57   #12 (permalink)
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Quote:
Originally Posted by NeTRaW
Can you share Benq M300 phone pinout? I've O2x4 USB cable, and want to modify..

BR
www.infinity-box.com -> support -> cables/pinouts
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Old 07-29-2006, 00:50   #13 (permalink)
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M300 unlock problem need help

whan i unlock error is this

COM3 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Err: [03]
Boot Fail
Finished
Remove/Install battery now !
Time used: 10 sec

need help urgent
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Old 07-29-2006, 07:07   #14 (permalink)
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Quote:
Originally Posted by Niaz Hussain
M300 unlock problem need help

whan i unlock error is this

COM3 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Err: [03]
Boot Fail
Finished
Remove/Install battery now !
Time used: 10 sec

need help urgent
You need to connect TestPoint.
Check support area to se TestPoint picture.
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Old 07-31-2006, 05:39   #15 (permalink)
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COM3 selected
Device: BenQ M300
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Err: not locked or unknown eeprom
Check Parameters Fail
Finished
Remove/Install battery now !
Time used: 56 sec

currupted eprom area i download eprom from support area and chack
but stil currupted eprom .

phone sw/hw: v1.35-1 this version eprom is not available in support area
need help urgent

thanks
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