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Old 06-14-2017, 13:14   #1 (permalink)
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Question BEST + CM2 Dongle


BEST + CM2 Dongle update showing this error




=== DongleManager [Infinity] v1.70 [14-Jun-17 16:12:28] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102816D1C6A1292
=== Process started: 14-Jun-17 16:12:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

What o do.............?
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Old 06-14-2017, 20:14   #2 (permalink)
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Quote:
Originally Posted by S.Leo View Post
BEST + CM2 Dongle update showing this error




=== DongleManager [Infinity] v1.70 [14-Jun-17 16:12:28] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102816D1C6A1292
=== Process started: 14-Jun-17 16:12:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

What o do.............?
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 06-15-2017, 09:11   #3 (permalink)
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Thanks for help InfinityHelp

dongle updated
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