GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 06-14-2017, 12:14   #1 (permalink)
No Life Poster
 
S.Leo's Avatar
 
Join Date: Apr 2007
Posts: 548
Member: 485779
Status: Offline
Thanks Meter: 135
Question BEST + CM2 Dongle


BEST + CM2 Dongle update showing this error




=== DongleManager [Infinity] v1.70 [14-Jun-17 16:12:28] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102816D1C6A1292
=== Process started: 14-Jun-17 16:12:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

What o do.............?
  Reply With Quote
Old 06-14-2017, 19:14   #2 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by S.Leo View Post
BEST + CM2 Dongle update showing this error




=== DongleManager [Infinity] v1.70 [14-Jun-17 16:12:28] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102816D1C6A1292
=== Process started: 14-Jun-17 16:12:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

What o do.............?
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
  Reply With Quote
The Following User Says Thank You to InfinityHelp For This Useful Post:
Old 06-15-2017, 08:11   #3 (permalink)
No Life Poster
 
S.Leo's Avatar
 
Join Date: Apr 2007
Posts: 548
Member: 485779
Status: Offline
Thanks Meter: 135
Thanks for help InfinityHelp

dongle updated
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 04:33.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.13722 seconds with 9 queries

SEO by vBSEO