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Old 03-10-2016, 07:49   #1 (permalink)
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Best Dongle


Hi masters,

Anyone can assist me ?

Question:

1. How to check whether account still valid ?

2. I tried to install it with infinity box Best software but unable to run it. Is it the software not for Best Dongle ?







Thanks in advance. Newbie here

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Old 03-10-2016, 08:24   #2 (permalink)
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Hello,
What is your dongle serial number?
Check if proper drivers are installed. You can download drivers from here- Infinity-Box - Support
BTW if it's Infinity BEST dongle, it's account never expires.

Br.
Infinity Box Support Team.
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Old 03-10-2016, 09:37   #3 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
What is your dongle serial number?
Check if proper drivers are installed. You can download drivers from here- Infinity-Box - Support
BTW if it's Infinity BEST dongle, it's account never expires.

Br.
Infinity Box Support Team.
Where can find the dongle serial no?

I dont see any serial from the dongle

Driver installed correctly. Pls refer to pics above.

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Last edited by era4387; 03-10-2016 at 09:47.
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Old 03-10-2016, 11:57   #4 (permalink)
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Quote:
Originally Posted by era4387 View Post
Where can find the dongle serial no?

I dont see any serial from the dongle

Driver installed correctly. Pls refer to pics above.

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Here is information how to read your dongle S/N - Infinity-Box - Support
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Old 03-10-2016, 14:25   #5 (permalink)
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So frustrated. Not managed to install driver.

Download driver and follow manual exactly.

Whats wrong ???








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Old 03-10-2016, 14:38   #6 (permalink)
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Index of pub/drivers/

Install all drivers from there. and restart PC



Last edited by pgharidas; 03-10-2016 at 14:43.
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Old 03-10-2016, 14:39   #7 (permalink)
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Index of pub/drivers/

Install all drivers from there. and restart PC
Damn. Really makes my life miserable. Hahaha

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Old 03-10-2016, 15:34   #8 (permalink)
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Hi @pgharidas

Follow as ur recommendation.

I just managed to install "smart card readers"

How to get "Smart cards"

Dongle still not available when i open "best"

Pls pls help



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Old 03-10-2016, 19:16   #9 (permalink)
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forget about drivers for now

- Download "DongleManager" from support page
- Run DongleManager.exe
- Read Box/Dongle serial number (S/N)

Result ?
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Old 03-12-2016, 08:21   #10 (permalink)
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Frustrated. By the way im using windows 7

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Old 03-12-2016, 12:08   #11 (permalink)
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- Disconnect all other boxeas and card-readers from PC
- Connect ONLY Infinity Dongle to PC
1. Do you see any Card-Reader device in DeviceManager ?

2. If yes - What is its VID/PID ?
http://server1.infinity-box.com/down...UsbView_w2k.7z
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Old 03-12-2016, 13:45   #12 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
- Disconnect all other boxeas and card-readers from PC
- Connect ONLY Infinity Dongle to PC
1. Do you see any Card-Reader device in DeviceManager ?

2. If yes - What is its VID/PID ?
http://server1.infinity-box.com/down...UsbView_w2k.7z
The answer is NO

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Old 03-12-2016, 19:46   #13 (permalink)
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Quote:
Originally Posted by era4387 View Post
The answer is NO

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Install this - http://server1.infinity-box.com/down...rivers_v1.6.7z

result ?
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Old 03-12-2016, 19:54   #14 (permalink)
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If a bad PKey Reader is used, it wont detect. Check ur USB port and PKey reader. -- (IF drivers are installed)

"Smart cards" will appear only if the dongle is detected properly. Connect and check. Try open "BEST" only after "smart cards" detected in device manager. Some bad PKey readers will detect only after restarting PC
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Old 03-13-2016, 08:23   #15 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post

this driver i installed more than 10 times. no luck bro
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