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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-13-2017, 16:03   #1 (permalink)
Freak Poster
 
Join Date: Dec 2014
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best dongle and activation CM2


plez suport my card dead alwez not conected

Light in the dongle ignites and turns off

i have auther best work for same pc plez halep me suport
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Old 05-13-2017, 16:51   #2 (permalink)
Freak Poster
 
Join Date: Dec 2014
Posts: 168
Member: 2304141
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best donegle and activation cm2

best dongle and CM2

plez suport my card dead alwez not conected

Light in the dongle ignites and turns off

i have auther best work for same pc plez helep me suport
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Old 05-15-2017, 00:21   #3 (permalink)
Product Supporter
 
Join Date: Jun 2009
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Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.
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