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Old 02-20-2019, 10:25   #1 (permalink)
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big problem....pls help ...


problem....pls help ...

=== DongleManager [Infinity] v1.72 [2/20/2019 15:00:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01097D5F24881292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D07C7D5F
Firmware version: 0136.02
=== Process started: 2/20/2019 15:00:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2


https://ibb.co/QdZDHCT
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Old 02-20-2019, 10:58   #2 (permalink)
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Quote:
Originally Posted by biniesh_08 View Post
problem....pls help ...

=== DongleManager [Infinity] v1.72 [2/20/2019 15:00:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01097D5F24881292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D07C7D5F
Firmware version: 0136.02
=== Process started: 2/20/2019 15:00:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2


https://ibb.co/QdZDHCT

you must move your USB Fenix Card Reader to TRASH now !


you must use another card reader !


- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 02-20-2019, 11:10   #3 (permalink)
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thx,,br ,but i am 5 days try but same ......3 card change same problem....
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Old 02-20-2019, 16:08   #4 (permalink)
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hope you can read instruction and follow it well
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Old 02-21-2019, 08:38   #5 (permalink)
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thx for support ...100% working
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Old 02-22-2019, 10:36   #6 (permalink)
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thx for support but not open.... pls help

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Old 02-22-2019, 10:37   #7 (permalink)
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https://ibb.co/MZSYMZ2
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Old 02-22-2019, 10:54   #8 (permalink)
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2.05 ver not open,,,pls help

Quote:
Originally Posted by biniesh_08 View Post
2.05 ver not open,,,pls help 10 days waiting....pls help ..team
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Old 02-22-2019, 11:12   #9 (permalink)
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Quote:
Originally Posted by biniesh_08 View Post
2.05 ver not open,,,pls help 10 days waiting....pls help ..team
Yesterday @ your time zone is 10days?
Anyway,
What is your expiry date?
How to check here https://www.infinity-box.com/doc.php?id=17
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Old 02-22-2019, 20:37   #10 (permalink)
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Quote:
Originally Posted by biniesh_08 View Post
2.05 ver not open,,,pls help 10 days waiting....pls help ..team
your first post was at 20-02-2019
toaday is 22-02-2019
22-20 = 2 days (but actually only 1 day)
Do you know that lie is a big sin ?

please explain me more about your 10 days lie and give me more information about your problem with dongle, what is the problem ?
thank you dear lier and don't forget to think about your big sin !
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Old 02-23-2019, 07:39   #11 (permalink)
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sir please check the recharge date and check my mail i dont need to tell lie i need my problem to be solved
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Old 02-23-2019, 12:14   #12 (permalink)
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your problem has been solved 2019-Feb-21 07:32:32 GMT, at that time you have updated your dongle well. PROLEM SOLVED TWO DAYS AGO !
you must read text "don't update dongle any more" !
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Old 02-23-2019, 15:35   #13 (permalink)
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ok

thanks

ihave already updated but latest exe 2.05 ver not open... pls help
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Old 02-23-2019, 18:33   #14 (permalink)
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ok

thanks

ihave already updated but latest exe 2.05 ver not open... pls help
what is "not open" means ?
do you see any error message text ?
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Old 02-25-2019, 10:41   #15 (permalink)
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in 1.78 old version open but in updated 2.05 exe not opens.....thx
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