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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 06-19-2005, 02:02   #1 (permalink)
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Box not found !!!!


Dear Staff

I install correctly as your page said , but box still not found

Could you help me please ?

Regard and thank you
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Old 06-19-2005, 07:38   #2 (permalink)
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Hi,

Please, check this:
http://forum.gsmhosting.com/vbb/showthread.php?t=210037

Also, pls, make this:
Insert dongle into USB port
Your system now have three new devices:
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Do you see these devices in Device Manager ?
Do you see dongle LED blinking when you insert in into PC ?

B.R.
InfinitySupport
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Old 06-19-2005, 10:36   #3 (permalink)
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Dear Staff

Thank yuo for you answer , I try 6 different computer ( all win XP ) , nothing doesn´t find

Do you see these devices in Device Manager ? Yes
Do you see dongle LED blinking when you insert in into PC ? No

Regard Carlos
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Old 06-19-2005, 10:43   #4 (permalink)
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e-gate USB Smart Cards -> e-gate USB Smart Card ..................... is the only one that I can´t see
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Old 06-19-2005, 23:38   #5 (permalink)
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Finally is usb conector not conect well with the reader ...... i solde it and now work well .
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