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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-12-2017, 15:56   #1 (permalink)
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Join Date: Jun 2014
Posts: 5
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Box Not Update


Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015F8800001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 81EB5F88
Firmware version: 0128.02
=== Process started: 12-05-2017 20:25:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-12-2017, 17:56   #2 (permalink)
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Join Date: Jun 2009
Posts: 26,122
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Quote:
Originally Posted by yogeshmah View Post
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015F8800001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 81EB5F88
Firmware version: 0128.02
=== Process started: 12-05-2017 20:25:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is not active - please contact to any seller and renew support.
  Reply With Quote
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