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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-11-2008, 08:43   #1 (permalink)
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box update problem


Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: 19391---, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
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Old 10-11-2008, 08:45   #2 (permalink)
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sending email of this address but no responce
[email protected]
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Old 10-11-2008, 08:50   #3 (permalink)
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i think its server problem.....................
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Old 10-11-2008, 08:56   #4 (permalink)
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tell me some thing infinity team
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Old 10-11-2008, 09:06   #5 (permalink)
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Quote:
Originally Posted by masudtel View Post
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: 19391---, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
May be Box registration data is not avail in infinity server
or box identity previous data and new regi data not maching
But Error no [0034] and error code #02 infinity product supporter can explain.
Allso request to product supporter if all error code inform us, we can understand easily that what is problem

Last edited by khokonhajigonj; 10-11-2008 at 09:11.
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Old 10-11-2008, 09:07   #6 (permalink)
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use last version DongelManager
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Old 10-11-2008, 09:10   #7 (permalink)
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use latest virsion dongle manager. hope problem solve.
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Old 10-11-2008, 17:47   #8 (permalink)
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Dear Boys ?

What is the reason to discuss about nothing ?
We have made DongleManager software with many help messages, what is the reason to ignore it ?

@masudtel
Please, read last line in your first message and follow an instruction exactly.
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Old 10-12-2008, 07:38   #9 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Dear Boys ?

What is the reason to discuss about nothing ?
We have made DongleManager software with many help messages, what is the reason to ignore it ?

@masudtel
Please, read last line in your first message and follow an instruction exactly.
@ infinity support
sorry for the distarbing
maybe it your folt..
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
misteck my box serial not have your database?
take action sir as soon as possible....
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Old 10-12-2008, 09:31   #10 (permalink)
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Quote:
Originally Posted by masudtel View Post
@ infinity support
sorry for the distarbing
maybe it your folt..
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
misteck my box serial not have your database?
take action sir as soon as possible....
Please, do not ignore instruction given by software. Check marked instruction exactly.
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The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 10-12-2008, 09:36   #11 (permalink)
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Wink

Quote:
Originally Posted by InfinitySupport View Post
Please, do not ignore instruction given by software. Check marked instruction exactly.
Good info !!!!!!!!!!!!!
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Old 10-12-2008, 12:06   #12 (permalink)
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Dear Friends,

Please, always read carefully text that was given to you by software, this helps to understand what to do and how to solve fast 99.9% of possible problems.
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Old 10-12-2008, 12:35   #13 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Dear Friends,

Please, always read carefully text that was given to you by software, this helps to understand what to do and how to solve fast 99.9% of possible problems.

Yes sir nice instruction
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