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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-16-2009, 21:11   #1 (permalink)
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c168i unlock problem


Hi all, I am trying to unlock c168i phone from att v1.23 but the won't communicate with the box. here is the log.

COM18 [VCP0] selected
module v1.32
Device: Motorola-C168i
"advanced chip detection" active
Action: unlock
Checking data, wait...
Boot ...
Phone should be Switched OFF !
Press Power button now !

any idea what to do?

The phone that I am trying to unlock is C168i NOT C168. I think all C168i versions are supported. I tried many T191 cables and the box reads the user code 1234 but can NOT unlock the phone. I get the error above everytime I want to unlock the phone. Please let me know:
1. Why I get that error?
2. What at&t C168i versions are supported by infinity box to unlock ?
3. What at&t C168 versions are supported by infinity box to unlock if any?
4. How can I unlock the C168i exactly, setp by step?

Thanks for your fast reply!
M.B.R
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Old 03-16-2009, 21:30   #2 (permalink)
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Hello,
AT&T C168 is not supported yet.
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Old 03-17-2009, 07:55   #3 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,
AT&T C168 is not supported yet.
This phone is NOT C168 IT IS C168i ATT.
PLEASE READ AND RESPOND CAREFULLY AND LET ME KNOW IF YOU HAVE ANY IDEAS HOW TO COMMUNICATE WITH THE PHONE.
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Old 03-17-2009, 07:59   #4 (permalink)
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man first read forum that phone its not supported in any box or sw, try with codes via imei

Last edited by Expertcell; 03-17-2009 at 08:06.
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Old 03-17-2009, 08:03   #5 (permalink)
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Quote:
Originally Posted by ibraheem0079 View Post
This phone is NOT C168 IT IS C168i ATT.
PLEASE READ AND RESPOND CAREFULLY AND LET ME KNOW IF YOU HAVE ANY IDEAS HOW TO COMMUNICATE WITH THE PHONE.
not possible yet any box bro i hope infinity box do this world first
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Old 03-17-2009, 08:08   #6 (permalink)
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we all wainting for this most wanted sp unlock; so u have to tell your customer to wait for the miracle; the solution will come one day


Quote:
Originally Posted by ibraheem0079 View Post
Hi all, I am trying to unlock c168i phone from att v1.23 but the won't communicate with the box. here is the log.

COM18 [VCP0] selected
module v1.32
Device: Motorola-C168i
"advanced chip detection" active
Action: unlock
Checking data, wait...
Boot ...
Phone should be Switched OFF !
Press Power button now !

any idea what to do?

The phone that I am trying to unlock is C168i NOT C168. I think all C168i versions are supported. I tried many T191 cables and the box reads the user code 1234 but can NOT unlock the phone. I get the error above everytime I want to unlock the phone. Please let me know:
1. Why I get that error?
2. What at&t C168i versions are supported by infinity box to unlock ?
3. What at&t C168 versions are supported by infinity box to unlock if any?
4. How can I unlock the C168i exactly, setp by step?

Thanks for your fast reply!
M.B.R
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Old 03-18-2009, 06:52   #7 (permalink)
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Unlock is not possible. Even after unlock there will be no 900/1800 Mhz network. Not useful in APAC...
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