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06-30-2006, 09:30 | #1 (permalink) |
Freak Poster Join Date: Mar 2005 Age: 47
Posts: 445
Member: 126612 Status: Offline Thanks Meter: 8 | C261 problem .. advise pls I received a c261 that came in with software problems ... power on the phone and only white screen appears. I have tried to flash it with files from support which include the repair flex file and its still the same ... Any advice ????????/ Thanks in advance |
06-30-2006, 12:19 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Hi, . flash phone with main + lp +flex. Do you see any errors during process ? . try to make unlock. what is the results ? . what is this phone history ? |
06-30-2006, 13:12 | #3 (permalink) |
Freak Poster Join Date: Mar 2005 Age: 47
Posts: 445
Member: 126612 Status: Offline Thanks Meter: 8 | thanks for response .... I already flashed phone with main + lp + flex and still the same .. white screen .. I don't know the history of this phone as this is the state in which it came to me ... customer says whoever he gave it to only did software on it .. he does not know what they did or used .. No errors during the flash process .. On trying unlock it says failed phone is not locked ... any ideas ? can i mail you flash backup and log ??? |
06-30-2006, 23:33 | #4 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Hi, Pls, read eeprom (no need to read full flash, eeprom is enough) from this phone and send (together with Log file) to [email protected] |
07-02-2006, 11:43 | #5 (permalink) |
Freak Poster Join Date: Mar 2005 Age: 47
Posts: 445
Member: 126612 Status: Offline Thanks Meter: 8 | sorry mate ... thanks for the support but the customer was a real pain in the a** .. already returned the phone .. maybe next time .. thanks again for first class support ! |
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