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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-24-2007, 18:53   #1 (permalink)
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c261 unlock err


COM1 selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
initial boot phase complete
Err: final boot phase failed
Release Power button !
Connect Fail
Finished, time used: 29 sec
Remove/Install battery now !
help me what can i do?
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Old 03-24-2007, 19:18   #2 (permalink)
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Hi,

Double check your cable, be sure that it's completely inside phone.
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Old 03-24-2007, 19:24   #3 (permalink)
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i use t191 cable and completely inside phone
and testd with other phone
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Old 03-28-2007, 03:06   #4 (permalink)
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hi i have the same problem, but in my box only see the cable UNI Pan G50 and UNI Pan X60. this cable´s are compatible with the Motorola C261???

COM1 selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 571 sec
Remove/Install battery now !
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Old 03-28-2007, 03:10   #5 (permalink)
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but i only need Remove User lock but the window showme same problem i tasted Cable UNI PAN G50, it´s wrong cable? and conect in COM and the F-BUS selected please help me
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Old 03-28-2007, 03:29   #6 (permalink)
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hi again me, the polar box have cable Moto T191 RJ45 this cable work on the Infinity? i try on this cable and the infinity show me the next message:

COM1 selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
Release Power button !
Connect Fail
Finished, time used: 21 sec
Remove/Install battery now !

the procedure is this:

Celphone it´s off
in flash section : load Flex
in service section : push user lock/phone lock or SPunlock

but when i press power button it´s one time? or holder button?
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Old 03-28-2007, 08:42   #7 (permalink)
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If you need to remove User lock:
1. connect T191/X60 cable to phone (see link below for info how to connetc box to pc)
http://forum.gsmhosting.com/vbb/showthread.php?t=342807
2. press "Format FFS" button
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