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Old 10-12-2008, 17:40   #1 (permalink)
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C261 unlocking error


Hi dear Infinity support I've been facing a problem while unlocking process:

The last time I tried to unlock a phone this is was i got:

==== log opened: [12/10/2008 18:03:02] ====
Application: C:\Archivos de programa\InfinityBox\Moto01\Moto01.exe
Loading data, wait...
[Infinity Box] v1.44
S/N: 28C4:0110
Current model: C113(a),C114,C115,C116,C117,C118
Ready
Current model: C261
COM3 [VCP0] selected
Action: read information
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 28 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 24 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 20 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 40 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
Release Power button !
Connect Fail
Finished, time used: 18 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
initial boot phase complete
error: final boot phase failed
Release Power button !
Connect Fail
Failed !
Finished, time used: 46 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
Release Power button !
Connect Fail
Finished, time used: 28 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Release Power button !
Connect Fail
Failed !
Finished, time used: 166 sec
Remove/Install battery now !
COM3 [VCP0] selected
Action: unlock
Device: C261
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
initial boot phase complete
Release Power button !
Connect Done
Boot...
Boot Done
Set Baud...
115200
Set Baud Done
Check Flash-1...
SW version: 0.1.44
HW version: MOTOROLA_E58S
LP ver: LPLA_0144
Flex ver: FLEX_90_62_3B03
cpu id: 08B6
user confirmed unlock for non-locked phone
Check Flash-1 Done
Check Flash-2...
reading ...
file saved: C:\Archivos de programa\InfinityBox\Moto01\backup_eeprom_calibrat ion__20081012-181923.34E.bin
unlock step-1 Ok
error: unlock step-2 failed
Finished, time used: 41 sec
Remove/Install battery now !
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Old 10-12-2008, 21:36   #2 (permalink)
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Hello,

Please, be sure that battery is completely charged and that cable is completely Ok and repeat unlock process.
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