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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 04-21-2010, 15:08   #1 (permalink)
Freak Poster
 
Join Date: Jun 2006
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can not login support area !


If you want to visit support area you must click to link below
You must download and use latest Support Manager (Shell) to login in support area !
1. Connect dongle/box to PC USB port
2. Install Support Manager (Shell)
3. Run Support Manager (Shell) and follow Support area link

If you can not enter in support area: download latest Support Manager (Shell) and try again
If problem still exists: contact to support

I USE LATEST SELL 1.37
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Old 04-21-2010, 16:53   #2 (permalink)
Product Supporter
 
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Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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Old 04-22-2010, 05:27   #3 (permalink)
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maybe internet speed problam chak ur conection i also change conection problam is solve.
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Old 04-23-2010, 07:28   #4 (permalink)
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infinity team help me urgeint
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Old 04-23-2010, 08:30   #5 (permalink)
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Quote:
Originally Posted by mahesh123 View Post
infinity team help me urgeint
Hello,

I gave you an instruction several days ago already: http://forum.gsmhosting.com/vbb/f296...9/#post5744285

What is the results with that instruction ?
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Old 04-23-2010, 10:59   #6 (permalink)
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it's Internet Explorer problem.
use Google Chrome work fine now........
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