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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-26-2014, 19:01   #1 (permalink)
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Can you help me to solve (card firmware version 0118)

Hi Can you help me to solve this

Old working

Dongle Update

But New Ver Not Run

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Old 09-26-2014, 19:03   #2 (permalink)
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Originally Posted by Gsm.Universal View Post
Hi Can you help me to solve this

Old working

Dongle Update

But New Ver Not Run


- Smart-Card should be updated to version 01.28 !
- Only users with active (renewed) Support can update Smart-Card to v01.28

- Use latest DongleManager to update your Smart-Card firmware:

How to check your Support period status:
- Run Infinity-Box Shell:
- Login to Support Area
- You will see your Support period status

How to renew your Support period:
- Read Instruction:
- Logn to your IOS (Infinity Online Service) account: Infinity-Box - Online Service
- Go to menu `Products` -> `Software activations` -> `Main Infinity-Box 1 year updates/support`
- Enter your main Infinity-Box S/N and click to `Ok`
- Support Renew price is 120 Infinity-Credits: Infinity-Box - Price-list
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