>>Cannot use Infinity Box<< - GSM-Forum

thoyyu · 03-01-2007, 19:30

Hi Guys,

I am very new to this BOX...ive followed every step in the manual to setup the Infinity Plus Box to my pc but still it dosnt work.

the manual mentions about a dongle to read the serial number n stuff but i didnt get a dongle with this box...do i have to get one?? where can i get it??

i am providing you guys the error message below:
------------------------------------------------
Dongle can't be found
Error when establishing contest !
Smart card API error #8010001D
The Smart card resource manager is not running
------------------------------------------------

thanx in advance

**viru** · 03-01-2007, 20:13

Quote:

Dongle can't be found

This indicates that u havent installed ur Box properly.
Read the instructions again and install.

B.R.,
Viru

**InfinitySupport** · 03-01-2007, 20:14

Please, follow installation manual and see your problems description/solution here:
F.A.Q., Contacts, Supported models, Cables/pinouts

this problem was described already so I hope you can read "FAQ" and solve problem in 1 minute.

Also, it's good idea always read "FAQ" before ask questions. I have spend A LOT of time and prepared "FAQ" thread especially for people who have the same problems due to their PC faults, cable problems etc.

thoyyu · 03-02-2007, 07:01

thanx man..i will read the FAQ n try again

**InfinitySupport** · 03-02-2007, 08:05

Ok, hope FAQ helps you w/o big lost of time in reading.
Yes, I know, reading is very hard for many people, so I post here exact link from FAQ thread:
F.A.Q., Contacts, Supported models, Cables/pinouts
Installation/driver problem "smart card resource manager is not running":
Driver error

thoyyu · 03-04-2007, 08:21

Hi,

I have fixed the "smart card resource manager is not running": error thanx to the support

but now another prob has comeup,..why is this box so diffcult to setup...my system cannot find the dongle.

i have installed the drivers as mentioned in the manual..but my system only shows:

e-gate Virtual Reader Enumerator->e-gate Virtual Reader Enumerator

dosnt show:

Smart Card reader-> e-gate USB Smart card reader
e-gate USB Smart Cards-> e-gate USB Smart Card

what seems to b the problem...i got the box jus 2 days back but still i am havin difficulty in setting it up for a working conditions

thanx in advance

**InfinitySupport** · 03-04-2007, 09:36

Hello,

Please, follow installation steps exactly like described in manual.
Also, if it was "smart card resource manager is not running" before it can be that some things was changed/deleted on your PC, probably your PC little bit faulty.
Also it's good idea to try other USB slot on your PC.

thoyyu · 03-04-2007, 12:44

i will and will let you know...i think theres a prob with the boc

my pc is not faulty

Config:
---------------------------
PIV 3.20GHz hyper threading
512 DDR RAM
300GB HDD

thoyyu · 03-05-2007, 11:15

i fixed it...there was a prob wit the smart card..i cleaned it n fixed it again ..now works fine

03-01-2007, 19:30	#1 (permalink)
thoyyu Insane Poster Join Date: Apr 2006 Location: Male', Maldives Posts: 99 Member: 260672 Status: Offline Thanks: 0 Thanked 20 Times in 8 Posts	>>Cannot use Infinity Box<< Hi Guys, I am very new to this BOX...ive followed every step in the manual to setup the Infinity Plus Box to my pc but still it dosnt work. the manual mentions about a dongle to read the serial number n stuff but i didnt get a dongle with this box...do i have to get one?? where can i get it?? i am providing you guys the error message below: ------------------------------------------------ Dongle can't be found Error when establishing contest ! Smart card API error #8010001D The Smart card resource manager is not running ------------------------------------------------ thanx in advance

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03-01-2007, 20:14	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,203 Member: 130995 Status: Offline Thanks: 9,049 Thanked 25,172 Times in 4,702 Posts	Please, follow installation manual and see your problems description/solution here: F.A.Q., Contacts, Supported models, Cables/pinouts this problem was described already so I hope you can read "FAQ" and solve problem in 1 minute. Also, it's good idea always read "FAQ" before ask questions. I have spend A LOT of time and prepared "FAQ" thread especially for people who have the same problems due to their PC faults, cable problems etc.

03-02-2007, 07:01	#4 (permalink)
thoyyu Insane Poster Join Date: Apr 2006 Location: Male', Maldives Posts: 99 Member: 260672 Status: Offline Thanks: 0 Thanked 20 Times in 8 Posts	thanx man..i will read the FAQ n try again

03-02-2007, 08:05	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,203 Member: 130995 Status: Offline Thanks: 9,049 Thanked 25,172 Times in 4,702 Posts	Ok, hope FAQ helps you w/o big lost of time in reading. Yes, I know, reading is very hard for many people, so I post here exact link from FAQ thread: F.A.Q., Contacts, Supported models, Cables/pinouts Installation/driver problem "smart card resource manager is not running": Driver error

03-04-2007, 08:21	#6 (permalink)
thoyyu Insane Poster Join Date: Apr 2006 Location: Male', Maldives Posts: 99 Member: 260672 Status: Offline Thanks: 0 Thanked 20 Times in 8 Posts	Hi, I have fixed the "smart card resource manager is not running": error thanx to the support but now another prob has comeup,..why is this box so diffcult to setup...my system cannot find the dongle. i have installed the drivers as mentioned in the manual..but my system only shows: e-gate Virtual Reader Enumerator->e-gate Virtual Reader Enumerator dosnt show: Smart Card reader-> e-gate USB Smart card reader e-gate USB Smart Cards-> e-gate USB Smart Card what seems to b the problem...i got the box jus 2 days back but still i am havin difficulty in setting it up for a working conditions thanx in advance

03-04-2007, 09:36	#7 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,203 Member: 130995 Status: Offline Thanks: 9,049 Thanked 25,172 Times in 4,702 Posts	Hello, Please, follow installation steps exactly like described in manual. Also, if it was "smart card resource manager is not running" before it can be that some things was changed/deleted on your PC, probably your PC little bit faulty. Also it's good idea to try other USB slot on your PC.

03-04-2007, 12:44	#8 (permalink)
thoyyu Insane Poster Join Date: Apr 2006 Location: Male', Maldives Posts: 99 Member: 260672 Status: Offline Thanks: 0 Thanked 20 Times in 8 Posts	i will and will let you know...i think theres a prob with the boc my pc is not faulty Config: --------------------------- PIV 3.20GHz hyper threading 512 DDR RAM 300GB HDD

03-05-2007, 11:15	#9 (permalink)
thoyyu Insane Poster Join Date: Apr 2006 Location: Male', Maldives Posts: 99 Member: 260672 Status: Offline Thanks: 0 Thanked 20 Times in 8 Posts	i fixed it...there was a prob wit the smart card..i cleaned it n fixed it again ..now works fine