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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-21-2009, 20:48   #1 (permalink)
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Can't Access Infinity Support Site

For Over two months now, i can't access support site for infinity box.
Is there another site for it?

Thanks in advance
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Old 08-22-2009, 08:54   #2 (permalink)
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Can you post what error you see when you go to support??? And also tell what about other two Mirror supports, do you face problem with the other two mirror supports also??
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Old 08-22-2009, 09:01   #3 (permalink)
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Set your time n date bro chek n post result
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Old 08-22-2009, 09:06   #4 (permalink)
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even me cannot go to support...pls check whats happening...
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Old 08-22-2009, 20:55   #5 (permalink)
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How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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