Can't Access Infinity Support Site - GSM-Forum

hummy · 08-21-2009, 19:48

For Over two months now, i can't access support site for infinity box.
Is there another site for it?

Thanks in advance

PASSIONATE_BOYS · 08-22-2009, 07:54

Can you post what error you see when you go to support??? And also tell what about other two Mirror supports, do you face problem with the other two mirror supports also??

ahsan bhi · 08-22-2009, 08:01

Set your time n date bro chek n post result

rock23 · 08-22-2009, 08:06

even me cannot go to support...pls check whats happening...

**InfinitySupport** · 08-22-2009, 19:55

Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.

08-21-2009, 19:48	#1 (permalink)
hummy No Life Poster Join Date: Jun 2004 Location: Nigeria Age: 42 Posts: 707 Member: 68752 Status: Offline Thanks Meter: 88	Can't Access Infinity Support Site For Over two months now, i can't access support site for infinity box. Is there another site for it? Thanks in advance

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08-22-2009, 07:54	#2 (permalink)
PASSIONATE_BOYS No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support- Posts: 9,321 Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361	Can you post what error you see when you go to support??? And also tell what about other two Mirror supports, do you face problem with the other two mirror supports also??

08-22-2009, 08:01	#3 (permalink)
ahsan bhi Freak Poster Join Date: Oct 2007 Location: LAHORE Posts: 183 Member: 605545 Status: Offline Thanks Meter: 77	Set your time n date bro chek n post result

08-22-2009, 08:06	#4 (permalink)
rock23 Cheater -Don't Deal with him- Join Date: Jan 2008 Location: around the globe... Posts: 1,207 Member: 677681 Status: Offline Sonork: 100.1590886 Thanks Meter: 232	even me cannot go to support...pls check whats happening...

08-22-2009, 19:55	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle.