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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-23-2010, 08:53   #1 (permalink)
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can't read any phone by pin finder


sir plz help me i have a new infinity box+pinfinder i have bought it just before 15 days for 15 days it's work fine but now it can't read any phone i have also try to detct working condition phones like nktel,micromax,max,lava but they all are also not detct in pin finder

i also check positive and negetive cables it sows 5.2 volts
i check with diffrent phone cable


plz plz some body help
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Old 05-23-2010, 09:25   #2 (permalink)
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the all phone is mtk based i check but it can't detct pla help me
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Old 05-23-2010, 16:44   #3 (permalink)
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Probably your pinfinder is damaged due to bad phones,
Please check
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Old 05-24-2010, 06:24   #4 (permalink)
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Quote:
Originally Posted by ace_venturia View Post
Probably your pinfinder is damaged due to bad phones,
Please check


how can i check it 100% pinfinder problem
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Old 05-24-2010, 09:38   #5 (permalink)
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hello!

first of all: do you able to power On phone using pinfinder power?
this is main rule for success pinout search.
run pinfinder, select cable, CPU type and next presss "power" button in software.
Box RED light should become shining and you must be able to power On phone attached to power lines
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Old 05-26-2010, 06:31   #6 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
hello!

first of all: do you able to power On phone using pinfinder power?
this is main rule for success pinout search.
run pinfinder, select cable, CPU type and next presss "power" button in software.
Box RED light should become shining and you must be able to power On phone attached to power lines
sorry for my bad english

1,sir i check phone power on phone using infinty when finish searching rx-tx
2,i select cpu and power on button in software it's ok
3, in box when i press power botton in software red light is on


all is ok but it can't find rx tx plz help me what is problem my pinfinder is new it's work fine 15 day's

Last edited by nilesh_patel717; 05-26-2010 at 06:40.
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Old 05-26-2010, 22:07   #7 (permalink)
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hello!

try to contact your reseller and send it him for inspection.
if it is really faulty- it will be exchanged under warranty conditions
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