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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-22-2008, 18:17   #1 (permalink)
Freak Poster
 
Join Date: Sep 2007
Location: janina ami kothai
Posts: 147
Member: 592748
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Thanks Meter: 4
cant run pinfinder software !


i can't run my pinfinder software.
but my all other infinity software is fully work, only not open pinfinder soft.
as fer i know my infinity is up to date & also pinfinder.
here is log....................

when i try to update my infinity...........

----------Process started:7:57:06 PM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: ********, Firmware: 0111.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !

______________________

when i try to update my pinfinder............

----------Process started:7:39:39 PM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: ********, Firmware: 0111.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Activating module...
Module-04 S/N: 17A13178D71E********************
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]


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Old 10-22-2008, 19:27   #2 (permalink)
Freak Poster
 
Join Date: Sep 2007
Location: janina ami kothai
Posts: 147
Member: 592748
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i am waiting for answer >>>>>>>>>><<<<<<<<<<<<
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Old 10-22-2008, 21:56   #3 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
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Thanks Meter: 19,534
hello!

write about your problem to [email protected]
please include this logs with serial numbers (not hidden)
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