GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 11-26-2018, 17:57   #1 (permalink)
No Life Poster
 
Join Date: Jan 2004
Age: 43
Posts: 683
Member: 50643
Status: Offline
Thanks Meter: 117
Question card update fail :(


hello team

I bought a new 1 year support

got an error in card upgrade

card in the device manager looks

all drivers are installed

my card is dead?

Can team managers help me?




==================


=== DongleManager [Infinity] v1.72 [21.11.2018 16:35:35] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
=== DongleManager [Infinity] v1.72 [21.11.2018 16:35:45] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102858803EF1292
Box/Dongle found: [BEST]
Serial No (S/N): 6D******
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0221
=> Activations:
- 00: Infinity-Box/Dongle v.0130
- 03: [BEST] v.0122

============================

=== DongleManager [Infinity] v1.72 [21.11.2018 20:25:37] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102858803EF1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 6D*****
Firmware version: 0122.02
=== Process started: 21.11.2018 20:25:38 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 29/8507
Error upgrading applets:
Card returned error - 0000 at 29/8507
Disconnected

===================

I put it on the new card reader

all driver ok


============================

=== DongleManager [Infinity] v1.72 [26.11.2018 20:03:29] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102858803EF1292
=== Process started: 26.11.2018 20:03:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Last edited by proton; 11-26-2018 at 18:04.
  Reply With Quote
Old 11-27-2018, 16:37   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Hi,
Update it once again now with Alcor reader.
Result ?
  Reply With Quote
The Following User Says Thank You to YellowBoss For This Useful Post:
Old 11-27-2018, 22:38   #3 (permalink)
No Life Poster
 
Join Date: Jan 2004
Age: 43
Posts: 683
Member: 50643
Status: Offline
Thanks Meter: 117
Thumbs up infinity team solved the problem



=================
=== DongleManager [Infinity] v1.72 [28.11.2018 00:29:31] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102858803EF1292
Box/Dongle found: [BEST]
Serial No (S/N): 6DE*****
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122

==================

thank you so much

...:::infinity team:::...

I am very happy
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 22:45.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.17504 seconds with 8 queries

SEO by vBSEO