cm2 card update error

[ramrajbhopal]

Dongle can't be found:
Card with specified AID is not found


during update firmware card dead how to solve this problem

[InfinitySupport]

Originally Posted by ramrajbhopal

Dongle can't be found:
Card with specified AID is not found


during update firmware card dead how to solve this problem

Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !

[ramrajbhopal]

Originally Posted by InfinitySupport

Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !

Card-Reader: FT SCR2000 0
ATR: 3B759400006202020201
Card Manager: A0000000030000
SerialNumber: 000355A9
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 0017
Serial Number: 000355A9
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 0017
IC Card Manufacturer: 1943
IC Em******* Date: 0017
Pre Personalizer: 1944
Pre Personalization Date: 0017
Pre Personalization Equipment Identifier: 0000C111
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000355A900001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

[InfinityHelp]

Originally Posted by ramrajbhopal

Card-Reader: FT SCR2000 0
ATR: 3B759400006202020201
Card Manager: A0000000030000
SerialNumber: 000355A9
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 0017
Serial Number: 000355A9
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 0017
IC Card Manufacturer: 1943
IC Em******* Date: 0017
Pre Personalizer: 1944
Pre Personalization Date: 0017
Pre Personalization Equipment Identifier: 0000C111
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000355A900001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

As I can see dongle already updated well. Right ?

[adnan sarwar]

Dongle can't be found:
Card with specified AID is not found
SIR HELP ME
Card-Reader: Alcor Micro USB Smart Card Reader 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 00087881
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 1271
Serial Number: 00087881
Batch Identifier: 1032
Module Fabricator: 1292
Module Packaging Date: 1363
IC Card Manufacturer: 2003
IC Em******* Date: 1363
Pre Personalizer: 2004
Pre Personalization Date: 1363
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008788110321292
GP Version: 2.1.1
SCP Version: 1, Option: 5

[YellowBoss]

Originally Posted by adnan sarwar

Dongle can't be found:
Card with specified AID is not found
SIR HELP ME
Card-Reader: Alcor Micro USB Smart Card Reader 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 00087881
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 1271
Serial Number: 00087881
Batch Identifier: 1032
Module Fabricator: 1292
Module Packaging Date: 1363
IC Card Manufacturer: 2003
IC Em******* Date: 1363
Pre Personalizer: 2004
Pre Personalization Date: 1363
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008788110321292
GP Version: 2.1.1
SCP Version: 1, Option: 5

I suggest you to read answers instead of post the same problem in many threads !

[Iurasik]

Dongle is not found !!!
Infinity-Box CardID v1.09
Error when connecting Card in: Generic EMV Smartcard Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.


Please help! Thank You.

[InfinityHelp]

Originally Posted by Iurasik

Dongle is not found !!!
Infinity-Box CardID v1.09
Error when connecting Card in: Generic EMV Smartcard Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.


Please help! Thank You.

Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

Result ?

[amy1111]

=== DongleManager [Infinity] v1.80 [21-05-2020 22:52:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 00039F7B18201292
=== Process started: 21-05-2020 22:52:24 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 551/8148
Error upgrading applets:
Card returned error - 0000 at 551/8148
Disconnected

[InfinityHelp]

Originally Posted by amy1111

=== DongleManager [Infinity] v1.80 [21-05-2020 22:52:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 00039F7B18201292
=== Process started: 21-05-2020 22:52:24 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 551/8148
Error upgrading applets:
Card returned error - 0000 at 551/8148
Disconnected

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

[sameera]

help me

=== DongleManager [Infinity] v1.80 [9/10/2020 13:48:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102A4651C6A1292
=== Process started: 9/10/2020 13:48:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


dongle is not reading serial number after just update giving this message
also dongle not working at any exe cm2mtk etc

after this i changed smart card reader its shown this text

=== DongleManager [Infinity] v1.80 [9/10/2020 13:59:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102A4651C6A1292
=== Process started: 9/10/2020 13:59:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

[YellowBoss]

Originally Posted by sameera

help me

=== DongleManager [Infinity] v1.80 [9/10/2020 13:48:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102A4651C6A1292
=== Process started: 9/10/2020 13:48:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


dongle is not reading serial number after just update giving this message
also dongle not working at any exe cm2mtk etc

after this i changed smart card reader its shown this text

=== DongleManager [Infinity] v1.80 [9/10/2020 13:59:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102A4651C6A1292
=== Process started: 9/10/2020 13:59:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hi,
Insert smart-card into your "Alcor Micro USB Smart Card Reader" now and update it ONCE.


Result ?

[sameera]

Originally Posted by YellowBoss

Hi,
Insert smart-card into your "Alcor Micro USB Smart Card Reader" now and update it ONCE.


Result ?

=== DongleManager [Infinity] v1.80 [9/12/2020 12:16:01] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102A4651C6A1292
=== Process started: 9/12/2020 12:16:01 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 9/12/2020 12:16:14 ===
=== DongleManager [Infinity] v1.80 [9/12/2020 12:16:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102A4651C6A1292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D811A465
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v0136
=> Options:
- Infinity-Box/Dongle


thanks problem solved

[PARMATMA]

cm2 ask me to update when i start software but when i try to udpate
it start process and ask me to wait 4 5 minuts, i waited more than it but not able to do so
now card not udpating at all...

kindly help me ...

=== DongleManager [Infinity] v1.80 [11/4/2020 17:33:36] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 000133B71F444082
=== Process started: 11/4/2020 17:33:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2


thanks in advance
kalpesh varia

[YellowBoss]

Originally Posted by PARMATMA

cm2 ask me to update when i start software but when i try to udpate
it start process and ask me to wait 4 5 minuts, i waited more than it but not able to do so
now card not udpating at all...

kindly help me ...

=== DongleManager [Infinity] v1.80 [11/4/2020 17:33:36] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 000133B71F444082
=== Process started: 11/4/2020 17:33:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2


thanks in advance
kalpesh varia

Hello,

- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
- Run Infinity DongleManager
- Update Dongle firmware


Alternative method:
- Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader.
- Run Infinity DongleManager
- Update Dongle firmware


In case of problem DO NOT update card again but contact to support !

More info is here - https://www.infinity-box.com/support/?r=100129